msn messenger contacts

Jolaaled

Can anyone help me??!!
When i'm logged into msn, all my contacts are listed as 'offline'. i receive and reply to their messages fine, but none of them ever appear as being 'online' (and i know that they've not all 'hidden' their online status either!).
I've tried reinstalling a number of times, but this hasn't solved my prob.
I'm sure it's something really simple, but can't find out what it is ( and the msn help section hasn't helped me either!!)

I'd be so grateful for any suggestions anyone can offer.
thanx

Browntoa

when you say re-install..did you overwrite itor use Add/Remove programs

maybe you need to delete it completely

does it work fine on

http://webmessenger.msn.com/

the online version ??

Jolaaled

I used add/removee programmes to get rid of it...what's the best way to get rid of it completely??
thanks

ps not heard of the online version, so will have a look .thanks

update...just tried webmessenger..this won't log me in..each time a try to log in via this method, i'm just taken back to the login page! ( a little box say's did i notice the information bar...well, no..cos there isn't one!)

Browntoa

if you are running Xp you need to allow pop-ups from that site by clicking on the yellow strip under the web address in Internet explorer

remove messenger then download and run this

http://www.acelogix.com/download.html

Ace Utilities v2.5Size1.4 MBLicenseFree to try, $29.95 US to buyLimitation30 day Trial

fully working 30 day version

click on "Clean up" and then "clean system registry"

once it has finishedthen try re-installing

only other thing i can think of is that your firewall does not give MSN full access