Amex cashback still not received

rainbowskies

I successfully applied for the Amex Everyday Cashback credit card in February 2017. It’s been over a year now and I still haven’t received this cashback.

Does anyone know how it’s received? Is it by cheque or a deposit to your bank account?

When I log into my app, I can see the cashback of £123.76 stated on the main page.

Anyone have any ideas?

newuser86

Go on the live chat and ask them, or call them up. Without knowing all the details its difficult to assist

TadleyBaggie

Mine always turns up as a credit to the card, a few weeks after the opening anniversary date.

A4445

Cashback is added to your Amex account as a credit, have you checked your statement to see if there is a credit?

mrsammyp

Normally appears as a credit against your statement on month 13.

rainbowskies

Thanks guys! I have checked my statement and there is no credit. I shall give them a ring tomorrow.

Just thought I would ask on here first in case I had missed anything. Thanks again!

destroycarthage

Typically you would get the cash back within days of the purchase. In the past with AMEX I've seen the deposits come fairly quick. Definitely call them up. They have great customer service. No robots

guesswho2000

rainbowskies wrote: »

Thanks guys! I have checked my statement and there is no credit. I shall give them a ring tomorrow.

Just thought I would ask on here first in case I had missed anything. Thanks again!

Did you spend the minimum of £3,000 over the course of the 12 months? Amex have that minimum spend requirement on their cashback cards.

rainbowskies

Yes, I did! I just double checked yesterday! Called them and they said I should be getting the cashback on the 27th so I guess I was being a tad impatient!