Contacting E.ON

gilkinted

Does anyone know what's happened to the E.ON on line 'Live Chat' service?

Lord_Baltimore

Seems it's not just the Live Chat:

We're Sorry

We're sorry but we're having a few issues with our website at the moment, we'll be back up and running as soon as possible.

This means we've had to temporarily disable this section of our site while we investigate. We 're working on this as a priority so please try again later on today.

You can still call us to make a payment or give a meter reading:
If you're a Residential customer - 0345 052 0000.
If you're a Business customer - 0345 055 0065.

The e.on site has been up and down like a yo-yo lately; not helpful for customers who manage accounts online.

E.ON_Company_Representative:_Helena

Good morning gilkinted and welcome to the forum.

I'm really sorry about the issues that we've had over the weekend.

I've just been on the website and it does appear to be working ok now.

Thank you.

Helena