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Contacting E.ON

gilkinted
gilkinted Posts: 1 Newbie
in Energy
Does anyone know what's happened to the E.ON on line 'Live Chat' service?

Comments

  • Lord_Baltimore
    Lord_Baltimore Posts: 1,348 Forumite
    Seems it's not just the Live Chat:

    We're Sorry

    We're sorry but we're having a few issues with our website at the moment, we'll be back up and running as soon as possible.

    This means we've had to temporarily disable this section of our site while we investigate. We 're working on this as a priority so please try again later on today.

    You can still call us to make a payment or give a meter reading:
    If you're a Residential customer - 0345 052 0000.
    If you're a Business customer - 0345 055 0065.

    The e.on site has been up and down like a yo-yo lately; not helpful for customers who manage accounts online.
    Mornië utulië
  • E.ON_Company_Representative:_Helena
    E.ON_Company_Representative:_Helena Posts: 2,359 Organisation Representative
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Good morning gilkinted and welcome to the forum.

    I'm really sorry about the issues that we've had over the weekend.

    I've just been on the website and it does appear to be working ok now.

    Thank you.

    Helena
    “Official Company Representative
    I am an official company representative of E.ON. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
This discussion has been closed.
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