partially faulty Masterseal socket, advice please

happyhero

[FONT=&quot]Hi I have a MK Masterseal socket outside and one side has gone dead. I plugged a Martindale in and its dead whereas the other side works perfectly. It is a switched one but playing with the switch achieves nothing.[/FONT]

[FONT=&quot]Typical of all the sockets it is an awkward one to work on tucked within an alcove by my front door. I always find MK lasts very well but this one, the most awkward one has gone faulty, sodds law.[/FONT]

[FONT=&quot]Do you ever take them apart and try and fix them or do they explode with loads of guts if you undo anything?[/FONT]

[FONT=&quot]What socket do they use in these outdoor sockets as I cant tell as you cant see the edges behind the plastic grey surround and they dont look like Mk Logic, ie maybe I can just swap the actual socket instead of buying a new expensive Masterseal socket complete?[/FONT]

[FONT=&quot]I am a retired buidling services/ electrical engineer so the work is easy for me to deal with.[/FONT]

[FONT=&quot]Any help or advice would be much appreciated[/FONT]

Furts

You do not say how old the MK is, but a generic reply is the items are not budget price and the company has a decent reputation. Consequently contact with Technical Support may come up with a goodwill replacement - it is worth a try and it will not cost MK much to do this. You could even mention they are on this forum and you will post something positive on the outcome if they are receptive to helping you!