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Close Bros Motor Finance - no paperwork. Is there anything I can do?
ElleWoods
Posts: 427 Forumite
I've held a couple of car finance accounts with Close Bros, one of which has come back as expected with no PPI. On the same response Close Bros have indicated that I had another account with them, and I can find payments to that effect on an old bank statement from 2003 but I don't have the account numbers or paperwork. Their wording is below:
"Unfortunately I can see that you may have held another agreement with us but due to the time that has elapsed we no longer hold any record of this agreement. Therefore I am unable to confirm the presence of PPI on this account. In order to investigate this further we will require the following;
• a copy of your PPI policy schedule and policy wording
• evidence of your PPI premium payments"
Is there anything I can do to locate the information I need to check whether that finance deal held PPI, or should I just forget that one as a lost cause?
"Unfortunately I can see that you may have held another agreement with us but due to the time that has elapsed we no longer hold any record of this agreement. Therefore I am unable to confirm the presence of PPI on this account. In order to investigate this further we will require the following;
• a copy of your PPI policy schedule and policy wording
• evidence of your PPI premium payments"
Is there anything I can do to locate the information I need to check whether that finance deal held PPI, or should I just forget that one as a lost cause?
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Comments
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2003, if sold by the car dealer (and they arranged the finance) then it's 2 years pre-regulation so forget it. If you got the finance yourself you'll still be fairly stuffed without any proof you paid it
Sam Vimes' Boots Theory of Socioeconomic Unfairness:
People are rich because they spend less money. A poor man buys $10 boots that last a season or two before he's walking in wet shoes and has to buy another pair. A rich man buys $50 boots that are made better and give him 10 years of dry feet. The poor man has spent $100 over those 10 years and still has wet feet.
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Thank you, I!!!8217;ll leave this one then.0
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