Car insurance false information 13 April 2018 at 5:10PM edited 30 November -1 at 1:00AM in Insurance & Life Assurance 8 replies 1.9K views

steviechal

My wife called our car insurer to add another driver and it was then mentioned that I had 5 points that I had forgotten to declare last year. The insurance company told my wife that they would cancel the policy within 14 days or we should provide the correct offence details and then they would adjust the premiums. I have supplied the correct details of points and now they are telling my wife that they want nearly £300 each (two cars insured) back pay and only then will they give us an idea of what our premiums will be going forward. I have gone online and conducted a search adding all points that we both have and also added that we have had insurance cancelled and the quotes I get back are only a few £ more per car than we are paying now. Is the current company attempting bully tactics to get the £600 from us? are they entitled to claim back pay? this was a genuine mistake that is obvious by the fact that we openly talked about it when trying to add someone to our policy. We have not attempted to make any form of claim and then been found out. My personal opinion after reading a few articles is to let them cancel the policy and open a new policy with someone else and ensure that we are transparent. Opinions please.....

TadleyBaggie

You don't have a lot of choice, having insurance cancelled or voided will severely ramp up future insurance costs.

csgohan4

when asked the question online any convictions within the last 5 years, you answered no?

From your OP you did this ?deliberately and the insurers are letting you off by giving you a choice to cancel the policy yourself than end up with a cancelled by insurer mark on your name.

You do not 'forget' points, you are now paying for the actions of your past

glentoran99

TadleyBaggie wrote: »

You don't have a lot of choice, having insurance cancelled or voided will severely ramp up future insurance costs.

did you read the 1st post


"I have gone online and conducted a search adding all points that we both have and also added that we have had insurance cancelled and the quotes I get back are only a few £ more per car than we are paying now"

TadleyBaggie

Yep and I don't believe it, having cancelled insurance is a big red flag. So unless they were already paying way over the odds, it's unlikely to make a few pounds difference.

dacouch

I would be interested to read the articles the op refers to that recommend someone in the ops situation is better to let an insurer cancel your policy and take out a new policy.

I think the op will learn an expensive lesson if they took this path

rudekid48

dacouch wrote: »

I would be interested to read the articles the op refers to that recommend someone in the ops situation is better to let an insurer cancel your policy and take out a new policy.

I think the op will learn an expensive lesson if they took this path

Honest John? :rotfl:

Rest001

If your insurer is a well-known company it is highly unlikely they are trying to "cheat" you out of £600.
Had you provided the correct details to them at the time this is the price they would have offered you at that time. The rate they price your insurance will no doubt be built into their systems pricing.
Unfortunately the fault is yours not theirs.
If the cost with them is slightly more online (The cost of insurance can change drastically daily) I would advise you speak to the agent and ask if they would be willing to waive or reduce the cancellation fee if you set back up with them - they don't have to do this, and if you've jump to conclusions and given them grief before they probably wont but its worth a chance.

dacouch

rudekid48 wrote: »

Honest John? :rotfl:

Reminds me of this one...

https://www.honestjohn.co.uk/askhj/answer/99382/my-daughter-s-previous-insurer-didn-t-notify-her-of-a-ccj-against-her---should-they-indemnify-her-

The person posing the question gives the correct answer in their question, however...