We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Experian Report, settled and closed account but showing as balance

Options
Hi

I have an excellent experian score of 988 however when looking at the detailed report I noticed that's one of my pay day loan accounts (I stupidly took one out last year), is showing under 'settled' but is still showing a balance!

All amounts have a green tick next to them which indicates that they were paid on time but there is a balance still showing!!

Can anyone advise?

Comments

  • Yes. You will not get a mortgage because you were stupid to take a pay day loan. Your credit cards will be affected and your overdraft will be recalled by end of this week.

    I would change bank now because you will never get another chance!

    And pigs also fly!
  • [Deleted User]
    [Deleted User] Posts: 35,242 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    1. If there are discrepancies on your credit files, dispute them with the CRA.

    2. Never take another payday loan.

    3. Never think that your credit score is real.
  • Ps my credit score is 197 and I still h@ve a mortgage! And a contract car.!
  • Yes, i will never take one again! I'm just confused as to why it is shown as settled and why the supposed balance has a green tick (which means payments up to date)...
  • Maybe they aren't reporting it to the CRA correctly.

    Contact them and ask
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.9K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.5K Spending & Discounts
  • 243.9K Work, Benefits & Business
  • 598.8K Mortgages, Homes & Bills
  • 176.9K Life & Family
  • 257.2K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.