Window company make good

Dispey

I have had new windows put in. Before this, i had to have asbestos removed from the artex ceiling, this was done by an outside contractor the company uses. They were supposed to remove just a few inches to make safe for the workmen to install the windows. Unfortunately they were not able to do this, so had to remove the ceiling from the bay window which measures approx 2.5m x1m. Should the window company make good, in replacing the ceiling or will i have to pay out for that. I had to pay extra for the removal of the artex. Any help or advice will be gratefully received

TheCyclingProgrammer

I wouldn!!!8217;t expect the window company to reinstate your bay window ceiling and I doubt they will unless you!!!8217;ve got something in writing that would indicate otherwise (I doubt it).

Grenage

I also can't see them making good. On the flip side, it should be a relatively cheap job to board and skim the area.

Furts

Depends on T&C that were agreed. But the glaringly obvious answer here is the ceiling was OK before the windows were to be done so should be OK now. Following this through OP should have agreed a job price for the entire works. Perhaps this was done - over to OP here.

Regardless I would not be accepting a missing ceiling, but knowing the way the replacement window folks operate this comes as no surprise that it may have been "overlooked". All the more so if it was one of the infamous national brand names like Everest, Anglian, Safestyle, Zenith and such like.

Grenage

Furts wrote: »

Depends on T&C that were agreed. But the glaringly obvious answer here is the ceiling was OK before the windows were to be done so should be OK now. Following this through OP should have agreed a job price for the entire works. Perhaps this was done - over to OP here.

I was under the impression that the OP hired people to remove the Artex before the fitters came in, in which case they did their job, and the window fitters did theirs.

If I've misunderstood, then yes I agree with Furts.

Furts

Grenage wrote: »

I was under the impression that the OP hired people to remove the Artex before the fitters came in, in which case they did their job, and the window fitters did theirs.

If I've misunderstood, then yes I agree with Furts.

I am with you here, but remain puzzled on why the job was split up like it was. The easiest way from stage one was to say to the window company " that is what exists, sort it" which would have included the absurd notion of a two inch ceiling strip. But OP having engaged a separate contractor to remove this ceiling gives the second scenario " OK window company, install the windows and your contract includes putting a ceiling board to abutt your new windows". Both are quite straightforward scenarios, but only OP knows exactly what was, or was not, agreed.

That OP has ended up with an incomplete job after engaging two different contractors is crazy.

DaftyDuck

Apologies; on a re read, I disagree with myself...

Deleted my comments.