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Partial Number Plate entered

Hi,

during the recent cold snap, in twilight, my wife paid for parking at a parking Eye controlled car park. It required that you enter your car reg number.

She put in the money forst (although I believe now she should have entered it later) nd then started to enter her registration. Now we are not sure if it is finger trouble or the machine malfunctioned, but it issued the ticket after she had only entered the first half of her reg no. when it issued the ticket.

later she received a letter from Parking Eye with a 'fine'. Now I still had the ticket showing the amount paid and the first half of the registration number. So I appealed, including a scan of the ticket, explaining she had paid and attempted to enter the reg no when the machine issued the ticket before she completed.

We received a letter telling us that signage advised motorists to enter full/correct reg no (somewhat patronising and ignoring our problem) and 'As a gesture of goodwill' offered to allow us just to pay them £20.00.

I would like to hear your opinions - mine is that they are pretty toxic as 1. My wife paid for her parking 2. It is obvious that at the very least she attempted to enter her registration number.

Comments

  • Castle
    Castle Posts: 5,072 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Have they sent a POPLA code?
  • Personally I would tell them that you consider that you have proved that the parking was paid for and that you won't be paying x amount for a simple mistake and that if they are still insisting that you pay tell them you will happily contest this in court.

    Of course if they take you to court, which I would doubt, then you will have to contest it.
  • Coupon-mad
    Coupon-mad Posts: 161,235 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Was it the grotty Aire Street Leeds? If so these are winnable at POPLA.

    Where, if not?

    Did the appellant admit to driving, and was the PCN received by day 14 after the parking event?
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • It was in Southampton.

    We have not received a Popla code yet. The Mrs admitted to driving.

    Cheers,

    Andy
  • Coupon-mad
    Coupon-mad Posts: 161,235 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Right. Any scope to complain to the landowner? That's the usual attack to quash these.

    They are toxic but the danger is, if she loses at POPLA (we win most but PE win a few) the sum is then whatever the full parking charge was (£100? £85? £70?) and PE sue people.
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • Half_way
    Half_way Posts: 7,708 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Southampton is a large place, whos car park was it?
    From the Plain Language Commission:

    "The BPA has surely become one of the most socially dangerous organisations in the UK"
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