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accurate bills spark energy

meme86
meme86 Posts: 116 Forumite
Part of the Furniture 10 Posts Combo Breaker
Just wondering if anyone has ever had an accurate bill from spark energy?

I have always supplied my suppliers with meter readings and got accurate bills.
Been with spark since Jan (but changing next week). As usual I supplied readings. My first bill was an estimate (a mental one at that), and a few days later they reissued it, another estimate (£100 cheaper thought).
Again, I supplied the readings when asked, and hey presto, another estimate last week (still no way near my readings). Have asked for an accurate on, and they said it'll take 3-5 days. Still nothing

This company really is hard work

Comments

  • PaschalFun
    PaschalFun Posts: 241 Forumite
    meme86 wrote: »
    Just wondering if anyone has ever had an accurate bill from spark energy?

    ...

    I doubt you will find anyone here on MSE who has on a regular basis.

    Unless you are on a PAYG tariff (where you won't get a bill), then all the Spark credit tariffs are very expensive.

    Use the Cheap Energy Club to see just how much you are overpaying. :money:
  • Hi meme86

    Can you pop me an email to the address in my profile please?

    I'd need your full name, your MSE screen name, your full address and a rundown of your concerns. It would also be great if you could provide me with your move in reading and an up to date reading.

    Hope to hear from you soon.

    Kind regards

    Jenny
    Customer Relations Manager
    Official Company Representative
    I am the official company representative of Spark Energy. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
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