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Joint Legal action against Scottish Power Boiler insurance

inkypinky999
inkypinky999 Posts: 179 Forumite
Part of the Furniture 100 Posts Name Dropper Combo Breaker
Hi All,

I have been going through quite a few threads on how appaling scottish power boiler care is and was wondering if any legal action has been taken against them or is therea possibility of taking joint legal action against them, will the media be interested, how we get them to honour what they sell ?

rgds

Comments

  • Scottish_Power
    Scottish_Power Posts: 1,263 Organisation Representative
    Hi All,

    I have been going through quite a few threads on how appaling scottish power boiler care is and was wondering if any legal action has been taken against them or is therea possibility of taking joint legal action against them, will the media be interested, how we get them to honour what they sell ?

    rgds

    Hi inkypinky999

    Im really sorry to hear of the poor service you have encounter with your boiler cover. I would really like to get this resolved for you.
    If you could possibly email me at Social@scottishpower.com with the following information,
    your MSE handle in the subject heading
    your full address
    your name and telephone number
    and some details of the issues you have encountered
    we can look to get this escalated to our boiler care customer care team as a matter of urgency for you.

    Kind regards
    Danielle
    Official Company Representative
    I am the official company representative of Scottish Power. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
  • rl1
    rl1 Posts: 98 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    I am also having problems with our boiler cover with Scottish Power. We've had no hot water for ten days now and they just keeping passing us from one person to another and booking appointents but no one turns up.
  • + 1

    thanks I need more participation so that i can collectively log a legal action/write to MP's/media about the issues which scottish power is causing.
  • Scottish_Power
    Scottish_Power Posts: 1,263 Organisation Representative
    rl1 wrote: »
    I am also having problems with our boiler cover with Scottish Power. We've had no hot water for ten days now and they just keeping passing us from one person to another and booking appointents but no one turns up.

    Hi rl1

    Im sorry to hear that you to are experiencing issues with our boiler cover. I would also like to get this resolved for you and get this escalated as a matter of urgency.

    If you could also email me at Social@scottishpower.com with the following information,
    your MSE handle in the subject heading
    your full address
    your name and telephone number
    and some details of the issues you have encountered

    Kind regards
    Danielle
    Official Company Representative
    I am the official company representative of Scottish Power. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
  • inkypinky999
    inkypinky999 Posts: 179 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    ok i am going to speak to MP and ask him on what more support he can provide and the way this company has handled our issues.

    if you can share this thread to your friends/family where they have been having issues it will help me gather information to support
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