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Multiple PCN "letter before claim persuant to the pre-action protocol for debt claims"

I have received a "letter before claim persuant to the pre-action protocol for debt claims".
Letter is from SCS law and the total claimed is over £1000 for 7 charges in 2015.
I don't have any NTK letters or original charges.

The alleged contravention is for "parking in a designated permit holder parking space without clearly displaying a valid permit".
This contravention is false, as the car has never been parked in a designated space. The car was parked outside of any marked bay.

Also, the parking company in question does not control the car park anymore, a different company now deals with the site in question.

I have 30 days to respond and I have been given an "annex 1 information sheet" with multiple boxes such as "I agree i owe the debt, I owe some of the debt" etc.

I have been provided with a telephone number and email address for the person at the parking company dealing with the case.
Is it worthwhile contacting this person by email and asking for the photos of the alleged contraventions? As I am certain the alleged contravention is false as the car has never been parked in a permit only space.
I can't even go back to the site and take photos of the signage because the company no longer controls the site.


I am currently dealing with another PCN with a family member so I am familiar with the MCOL process etc as their case is being dealt with in the county court.
For my family members case, I was given a template to send in response to the LBC regarding the pre action protocol (which the parking company ignored for several months and eventually rejected it).

Thanks for any help
«1

Comments

  • nosferatu1001
    nosferatu1001 Posts: 12,961 Forumite
    10,000 Posts Third Anniversary Name Dropper
    No, long form repsonse from tne newbies thread. You DO NOT ask for "evidence". That word NEVER appears

    You state tyou require all documetns they intend to rely upon, including copies of PCNs such as NtD or NtK. You state you require a copy of the sgns in place, any photos (timestamped, natch) of the vehicle in situ, etc.
  • Fruitcake
    Fruitcake Posts: 59,531 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 4 April 2018 at 2:28PM
    Don't use any of their forms to reply. Questions may be couched in such a way that the answer may not be in your favour.

    Follow the LBC/court guide by bargepole from post 2 of the NEWBIES.
    I married my cousin. I had to...
    I don't have a sister. :D
    All my screwdrivers are cordless.
    "You're Safety Is My Primary Concern Dear" - Laks
  • KeithP
    KeithP Posts: 41,296 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Is this LBC related to any of the incidents mentioned in your other three threads?
  • Coupon-mad
    Coupon-mad Posts: 161,996 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Same as all the other LBC threads. You do not have to use the reply forms, never mind what some odd posters might have said in the past. Loads of examples of how to reply to SCS - why not search the forum for Dear SCS as keywords?

    Please ask Crabman or soolin to merge your threads; we will all stop replying until they are merged.

    NO NEW THREADS PLEASE.
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • Magnum0121
    Magnum0121 Posts: 36 Forumite
    Coupon mad, this is a completely new case and involves a different person altogether. Different parking company, different defendant
  • The_Deep
    The_Deep Posts: 16,830 Forumite
    This is an entirely unregulated industry which is scamming the public with inflated claims for minor breaches of contracts for alleged parking offences, aided and abetted by a handful of low-rent solicitors.

    Parking Eye, CPM, Smart, and another company have already been named and shamed, as has Gladstones Solicitors, and BW Legal, (these two law firms take hundreds of these cases to court each year). They lose most of them, and have been reported to the regulatory authority by an M.P. for unprofessional conduct

    Hospital car parks and residential complex tickets have been especially mentioned.

    The problem has become so rampant that MPs have agreed to enact a Bill to regulate these scammers. Watch the video of the Second Reading in the HofC recently.

    http://parliamentlive.tv/event/index/2f0384f2-eba5-4fff-ab07-cf24b6a22918?in=12:49:41

    and complain in the most robust terms to your MP. With a fair wind they will be out of business by Christmas.
    You never know how far you can go until you go too far.
  • Magnum0121
    Magnum0121 Posts: 36 Forumite
    I will send an email to the name and email address of the person working for the parking company that they've provided.

    "Dear xxxx,
    I am writing in relation to the following parking charges:
    (List the numbers for all seven charges)
    Please provide me with all the documents you intend to rely on, including the notice to keeper and photographs of the vehicle in situ during the alleged contraventions"

    I'll give them 24 hours to respond then I'll make a phone call as I've also been provided with a phone number.
  • Coupon-mad
    Coupon-mad Posts: 161,996 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Magnum0121 wrote: »
    Coupon mad, this is a completely new case and involves a different person altogether. Different parking company, different defendant
    Ah OK, sorry - I take it back that threads should be merged! :o

    Personally I suggest a far more robust 'Dear SCS' letter as per all the ones written recently.

    If it helps, I've written some myself which you can find by searching for posts by me that include 'yours faithfully'.

    NO PHONE CALL, EVER.
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • Magnum0121
    Magnum0121 Posts: 36 Forumite
    Thanks, I searched your forum name and found the following thread:

    https://forums.moneysavingexpert.com/discussion/5640952

    You've adjusted the posters letter on the second page.
    Their case seems similar enough to mine for me to have a good look at the letter and make small adjustments?
  • nosferatu1001
    nosferatu1001 Posts: 12,961 Forumite
    10,000 Posts Third Anniversary Name Dropper
    Yep, then post here

    Never ever ever call. Ever.
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