Cheltenham and Gloucester

JohnMike

Hi All,

I used to have a Mortgage with C&G.

Does anyone know what address I should send the MSE PPI claim Letter to?

Thank you.

DCFC79

JohnMike wrote: »

Hi All,

I used to have a Mortgage with C&G.

Does anyone know what address I should send the MSE PPI claim Letter to?

Thank you.

Lloyds took them over so maybe Lloyds is the answer.

You checked google to see if your question has been answered elsewhere ?

Nasqueron

JohnMike wrote: »

Hi All,

I used to have a Mortgage with C&G.

Does anyone know what address I should send the MSE PPI claim Letter to?

Thank you.

You send complaint letters to the firm that sold you the MPPI, this is not necessarily the lender, much MPPI was sold by brokers independent of the lender. Ensure you get the right details as to how you bought it.

If your MPPI was with insurance firm X, lender was bank Y and mortgage arranged through broker Z, you complain to Z, not X or Y. If the arrangement was done through an agent of X, you complain to X. If the arrangement was sold in branch of C&G through a C&G staff member you complain to them.

Remember also it's a complaint not a claim, this is important as you are saying there was wrong doing such as the insurance not being suitable for you or wasn't sold properly, there is no entitlement to a refund unless you can show it was miss-sold

Hasey32

Hi


I also had a mortgage with C&G however have no paper work relating to any PPI. Is there a way of finding out if I had PPI as with other lenders? I also had a mortgage with Abbey National?


If a mortgage was arranged by a broker or conveyancing company do I go to them to enquire if I was sold PPI?


Sorry lots of ?? new to this PPI game!


Cheers

dunstonh

If a mortgage was arranged by a broker or conveyancing company do I go to them to enquire if I was sold PPI?

Broker sold uphold rate on MPPI is only around 5% (i.e. 95% rejected). Plus, they wont qualify under plevin (as broker sold cases dont exceed the tipping point.

Plus, brokers were only regulated from january 2005. So, they dont need to consider complaints made about sales from before that date.