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Virgin Media have refused me sim only deal

mopsypoo
mopsypoo Posts: 2 Newbie
edited 28 March 2018 at 3:38PM in Credit file & ratings
I applied for a Virgin Mobile Sim Only deal which ends tonight. They have refused saying I have failed the credit check.
My credit is good as I do not have have any outstanding debts to anyone, and I have never been refused credit before.
I accept I will miss the deal, and have tried applying for my credint rating file to one of the big three companies. Apart from the fact I can barely understand the operative, and the constant long pauses in the conversation I am having difficulty. I have never seen the need to get my credit score before but am now concerned so would like to obtain it.

Any advice please?

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