Satisfaction Date Dispute

GM1880

Morning all,

Wonder if I can rely on the expertise on here...again.

Situation is.

I defaulted on a Credit Card in 2014 to the tune of £2000. Sort of extenuating circumstances, but ultimately my fault.

I agreed a payment plan for this right away and the last direct debit came out of my account in December 2016. My account was closed with the DCA, I got a letter to confirm the account was closed and on the CRA it was updated to satisfied in December 2016.

It's the only blot on my credit file, so thought I had nothing to lose by contacting the DCA to see if they would be willing, as a gesture of good will to remove the default. Appreciate that's unlikely but through it was worth a go. It seems I was wrong, they declined, then flagged it up that because a direct debt was returned (p.s. this is not accurate) the last payment didn't actually go through. So, they're now asking me to pay (fair enough), but then that they'll have to update the date of satisfaction to today.

My concern being, that if they do that, the default will look far worse to mortgage lenders. It's not good anyhow, but one default in an otherwise good looking file satisfied in 2016 looks a lot better I think that one only just satisfied.

I'd be interested to hear views on this whether I just have to suck it up? (Edit - Also, my understanding is that Mortgage underwriter pay more attention to the satisfaction date rather than the default date according to some on here, hence the concern)

[Deleted User]

They won't remove the default as it's a representation of what happened on your account.

It will drop off 6 years from default, so sometime in 2020.

GM1880

Perhaps so, as I alluded to in the OP, that's unlikely as just asked as a shot to nothing.

The question I asked was whether they ought to be permitted to move the satisfaction date to today given they had confirmed the account was closed back in 2016 and fully paid, yet a clerical error on their part means the last payment wasn't actually taken.

[Deleted User]

That you'll need to raise a complaint with them about and escalate as required

GM1880

Right,

The cheeky so and sos have come back to me and although they accept the account was closed and fully satisfied in 2016 (and they emailed and wrote to me confirming that was the case), they say they've made a clerical error and £300 is still owing. That does tally, so happy to pay it. But, they then have confirmed they must update the date of satisfaction to April 2018. I'm not sure exactly how much of an impact this will have on the mortgage I plan to apply for next year (this is the only negative on my credit history), but either way, I'm clearly being punished (to some extent) for a clerical error on their part.

I'm putting in a complaint to the DCA, but intrigued to hear views of you smart people on here. It seems grossly unfair.