UKPC issued ticket in error, appeals window missed

Greencargo1234

I was issued a ticket by UKPC in error (vehicle has valid long term permit displayed as confirmed by my building management company RMG) and due to extenuating circumstances because I travel for work I missed the appeals window.

Here's the play by play of what happened, any advice on who and how I appeal at this stage would be most appreciated!

- I own a parking spot outside my building which is on a private estate, with parking managed by UKPC
- My vehicle has displayed a valid permit in the same spot for the last 3 years
- I travel for work and often spend consecutive months travelling outside of the UK.
- While on a work trip, UKPC issued a ticket on my vehicle (wrongly because it has a valid permit displayed as confirmed by my building management company RMG)
- Upon my return to the UK, I was made aware of the fine and that it had been escalated to debt recovery DRP (Debt Recovery Plus Ltd).
- I was travelling for longer than the appeals window, therefore missed the letter and opportunity to appeal.
- After explaining to UKPC that they issued the ticket in error, they said there was nothing I could do and had to raise the appeal to POPLA.
- In order to raise a POPLA appeal I had to issue it within 28 days.
- Again, I was outside of the UK during this period so was unable to do so.
- Directed back to UKPC over the phone, they refused to retract the charge, stating I had missed the appeals window.

- Conclusion:
- UKPC wrongly issued a ticket on a vehicle parked in the rightful owners spot with a valid permit on display.
- The owner spends months at a time outside of the country so extenuating circumstances means the appeals window was missed.
- Therefore UKPC must take responsibility for issuing the ticket in error and retract the charge with Debt Recovery.

Thanks!

beamerguy

UKPC issued a ticket on my vehicle (wrongly because it has a valid permit displayed as confirmed by my building management company RMG)

The first thing you must do is IGNORE the riff raff DRP.
THEY CAN DO NOTHING ... Just time wasting idiots

Get RMG to give you a letter confirming that it does have a
permit displayed and advise UKPC the same.

You have to understand the minds of UKPC, they are scammers
and fraudsters as you will see here ...

UK Parking Control continue to issue fraudulent tickets
http://parking-prankster.blogspot.co.uk/2015/10/uk-parking-control-continue-to-issue.html

waamo

If RMG employee this bunch of chancers then RMG can get the ticket overturned.

Get on to them and insist they tell UKPC to back off. If they tell you they can't have the ticket cancelled then get it in writing that in principle they don't want it taken further.

Coupon-mad

The owner spends months at a time outside of the country so extenuating circumstances means the appeals window was missed.

Don't worry about excuses for not 'appealing' a rogue ticket, get angry.

Also involve your MP; you may well be pleasantly surprised as many MPs do now get the scam and help get such stupid tickets cancelled.

The_Deep

UKPC are fraudsters, read this

https://www.telegraph.co.uk/news/uknews/crime/11858473/Parking-firm-UKPC-admits-faking-tickets-to-fine-drivers.html

This is an entirely unregulated industry which is scamming the public with inflated claims for minor breaches of contracts for alleged parking offences, aided and abetted by a handful of low-rent solicitors.

Parking Eye, CPM, Smart, and another company have already been named and shamed, as has Gladstones Solicitors, and BW Legal, (these two law firms take hundreds of these cases to court each year). They lose most of them, and have been reported to the regulatory authority by an M.P. for unprofessional conduct

Hospital car parks and residential complex tickets have been especially mentioned.

The problem has become so rampant that MPs have agreed to enact a Bill to regulate these scammers. Watch the video of the Second Reading in the HofC recently.

http://parliamentlive.tv/event/index/2f0384f2-eba5-4fff-ab07-cf24b6a22918?in=12:49:41

and complain in the most robust terms to your MP. With a fair wind most of these companies may well be put out of business by Christmas.

Greencargo1234

Thank you very much to all that replied! Would you recommend writing a final formal letter to UKPC stating the facts, presenting the evidence, and the planned course of action - approaching the MP, legal(?) If anyone could point me in the direction of a formalised appeals letter of this kind that would be great.

Lastly, do i introduce the suspicion of UKPC fraudulent activity? The image Debt Recovery Plus emailed me shows a ticket on the window, but the image on the PCN letter sent is a different photo with no ticket on the window... Is this suspicious? There was no ticket on the window when i returned to the UK - so it was either blown away, or never placed there at all other than for the photo op...

ampersand

op - well written 1st post, but hope your i.d. is not your name.
Change it, if so.
You also know now that speculative invoices are not 'fines', so change that, too:-)
#
Fraudulent activity is the norm by this scumpany-fact.
Rocking of vehicles, photoshopping, failure to match shadows indicating passage of time, failure to match weather indications to actual contemporary conditions....they have form with all of these.

Others will be along to reassure you, but you could do worse than seize on one of c-m's thumpers.
Check out this Thread:
https://forums.moneysavingexpert.com/discussion/5814663

Coupon-mad

The image Debt Recovery Plus emailed me shows a ticket on the window, but the image on the PCN letter sent is a different photo with no ticket on the window... Is this suspicious?

Yes, I would say so. Something to show your MP.

Would you recommend writing a final formal letter to UKPC stating the facts, presenting the evidence, and the planned course of action - approaching the MP, legal(?) If anyone could point me in the direction of a formalised appeals letter of this kind that would be great.

If you want to see some letters I wrote here this year (different circs, different parking firms) search the board for Dear yours faithfully and put my username in to narrow it down, and tick SHOW POSTS (never threads).