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Can I find out the source of an AML search?

I've recently had an AML search show up which I'm finding puzzling. It's from Barclays and the only product I have with them is a bPay prepaid card which I haven't used in a few months and has less than 2 quid on it.

Does anyone know if by using the reference for the search, I can find out what product its in relation to? It also says sole application and happened only a couple of weeks ago so maybe someone had tried to use my details to open an account with Barclays or maybe they own a company I didn't realise they do and I have an account with them or maybe it's related to bPay but not triggered by a transaction, just a random check. And maybe, it's something else I hadn't thought of.

Not overly concerned yet, just would like to know.

Comments

  • System
    System Posts: 178,375 Community Admin
    10,000 Posts Photogenic Name Dropper
    Pay car insurance monthly? Bought something from a store like DFS on credit?
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • I don't think I ever saw this reply, hence not replying back. I don't pay my car insurance monthly and I've never bought anything on credit, only with credit cards.
  • MovingForwards
    MovingForwards Posts: 17,164 Forumite
    10,000 Posts Seventh Anniversary Name Dropper Photogenic
    Write to Barclays, provide the full details from the search and ask them why they did it.

    The response may be it's about knowing the customer etc.

    As you have a bPay account, it will more than likely be relating to that.

    You don't need credit facilities for a company to do an AML search, it's any account where money goes through it or could go through it.

    I had one from a different bank who I opened a savings account when I was a teenager, thought I had closed it a few years later, turned out I hadn't, nor was there any money in it.
    So for a nearly 30 year old account, that hadn't been used for nearly as long, nor did I have any other accounts, they thought it prudent to do an AML search on me.
    Mortgage started 2020, aiming to clear 31/12/2029.
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