We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Apple refusing consumer rights on faulty phone
Comments
-
Lucky you, there has been a lot of threads on here regarding people taking their phones back to Apple for a resolution only to be told "sorry if you bought it from us we would have replaced it right away" some even say they know it's a known problem but can't help because it wasn't bought direct from apple.mattyprice4004 wrote: »That doesn’t match my experience with Apple at all.
I had a 9 month old faulty phone, Apple swapped it for me. It was from 3 (the network).
I then bought its replacement direct (cash back credit card with 0%, very MSE!) and 2.5 years in it developed a charging socket problem.
Swapped in store with no fuss.
They don't even help those customers by putting this known fault in writing for them, so yes they are hypocrites.0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 352.2K Banking & Borrowing
- 253.6K Reduce Debt & Boost Income
- 454.3K Spending & Discounts
- 245.3K Work, Benefits & Business
- 601K Mortgages, Homes & Bills
- 177.5K Life & Family
- 259.1K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards