Windows 10 won't start up

wizzer

I have been using Windows 10 for some time without problem. However this morning I get a black screen and error message telling me my tablet pen is not supported. I click ok in order to continue with start-up and the message returns a number of times before disappearing just leaving a black screen

I can’t find a way of getting into safe mode start to correct this can anybody help please?

Thanks

flashg67

Do you have access to another win 10 pc to create a repair disc/drive? Then access the bios to make the pc start from the usb or cd drive

https://www.tenforums.com/tutorials/36083-create-system-repair-disc-windows-10-a.html

Newegg

Is this a pc or a tablet?

wizzer

PC
Wizzer

grumpycrab

wizzer wrote: »

PC
Wizzer

If you can see the login screen :- SHIFT+Restart (restart is on bottom-right corner) gets you to Troubleshooting
OR 3 restarts does the same IE
1. start
2. wait for black screen
3. emergency shutdown (hold start button for 5 seconds)
Repeat the above 3 times.

EDIT: seeing quite a few issues with Windows 10 updates recently; RESET (with "keep data" option) fixes things at the cost of losing (non-Microsoft) program installs.