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Seller failed to vacate in time for our removals

13

Comments

  • csgohan4
    csgohan4 Posts: 10,607 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Do you have evidence they moved late? photos? Getting a statement from your removals would be useful, all to prove your side of the story and ensure it is watertight.
    "It is prudent when shopping for something important, not to limit yourself to Pound land/Estate Agents"

    G_M/ Bowlhead99 RIP
  • Doozergirl
    Doozergirl Posts: 34,082 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 24 March 2018 at 10:27AM
    + 1 on that.

    Going via your solicitor to get the money back from them that they owe you is the logical first step - but, in your position, I'd be checking whether my solicitor would charge me more for this extra bit of work first.

    If they don't = fine = use your solicitor to make this claim.

    If your solicitor would charge you more - then yep....a small claim for what they owe you.

    They have indeed abused that "friendliness" - and cynical me thinks that was probably the reason for said "friendliness" all along - ie so you'd give them some extra leeway if they decided to take it:cool:

    It's wrong for people (ie your vendors) to think they can be "laid-back and unorganised" at someone else's expense. People have to learn a lesson in responsibility at some point - this is their lesson and hopefully will teach them to be more responsible in future. Some of us have managed okay (more than once) to have all our stuff loaded up and in a removal van by due time and without last minute rushing around and/or delaying others - so it is possible...

    The problem with the insidious voice inside one's head that questions peoples motives and expects nothing less than absolute perfection from all people is that it seeks to isolate the person that listens to that voice.

    Moving house is stressful for everyone, is not fun by any stretch of the imagination and taking all day makes it even less enjoyable. All anyone wants to do on moving day is to get into their new house.

    There is *no logical reason* to believe that people might make friends in order to "gain" a few hours moving house. There is no gain to speak of. If someone listens to the insidious voice in their head and decides that it was a deliberate act of manipulation of friendship then both parties end up with one less friend.

    The problem is that if the same insidious voice convinces the person listening that the default mode is to be suspicious of people and to unfriend people in 'punishment' for bad behaviour, then it is the person doing that thinking ends up being punished being isolated and by having few or no friends. The friends they do have are probably equally suspicious, untrusting and probably unhappy.

    Things go wrong. People get things wrong. It doesn't make them bad people. Most people are well meaning. It far, far healthier to know this or even just to make a conscious choice to try to believe it over being paranoid and suspicious. Whatever you look for, you prove yourself right. Better to be periodically let down than consistently proven right and miss meaningful relationships.

    Fact is, it will all be over soon and everyone can concentrate on being excited about their new homes.

    Vendor owes £250. Buyer will receive it, likely through solicitors included as part of their fee as it is likely to be a simple breach of contract. I have had a failure to complete for nearly a week that cost us nothing over the fee.
    Everything that is supposed to be in heaven is already here on earth.
  • Margot123
    Margot123 Posts: 1,116 Forumite
    Allow yourself time to focus on moving in, settling the children, and then putting your feet up.

    Then in a week or so, have a good think if claiming the £250 is going to be worth the effort and rekindling of anxiety, and bad memories of moving day.

    People make mistakes, and perhaps they had as much stress as you on moving day having all their stuff to lift and carry as well as the awful feeling that they had ruined your day and cost you money.
  • giraffe69
    giraffe69 Posts: 3,639 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    If it were a bit of mild aggravation then I would let it go but there is a clear fee incurred here of £250. I think it should be simple
    1. Let solicitor take care of it unless there is a sizeable charge
    2. If so then send a letter before action asking for the £250 within x days (perhaps around 21 would be reasonable)
    3. If no joy issue a claim online for the £250 plus the £25 fee plus anything else appropriate.
    In the end they have transferred an expense from them to you and that is not reasonable.
  • betsie
    betsie Posts: 434 Forumite
    Ninth Anniversary 100 Posts Combo Breaker
    I hope you get moved in ok today and the kids are better. Unfortunately some people are just not very organised and don!!!8217;t realise how much there is to do when you move. They probably just underestimated how long it would take.
    I know it doesn!!!8217;t help you but don!!!8217;t let it ruin how you feel about the house.
  • martindow
    martindow Posts: 10,721 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    One positive thing from this is that you had the opportunity to get in yesterday evening to vacuum and clean before your furniture and boxes arrived. With chaotic moves like this no doubt the place was a mess after their furniture had been moved out.

    Enjoy your new house - this will become a good family anecdote, no doubt improving and getting more dramatic as time goes on!
  • Doozergirl
    Doozergirl Posts: 34,082 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    martindow wrote: »
    One positive thing from this is that you had the opportunity to get in yesterday evening to vacuum and clean before your furniture and boxes arrived. With chaotic moves like this no doubt the place was a mess after their furniture had been moved out.

    Enjoy your new house - this will become a good family anecdote, no doubt improving and getting more dramatic as time goes on!

    We had a problem when we moved here. We were homeless by 10am but didn't get the keys until gone 5pm and the removal men couldn't store our belongings

    It was a deceased estate and the house was a state. I spent the day on the drive crying as it got later and later. Eventually, my husband took the decision to break into the sort of lean-to monstrosity at the back of the house and decant everything into it. Everything we owned was piled high in a mess and nowhere to move around. When we eventually got the keys we just couldn't access the things we really needed, like a bed. And had no removal men to help.

    I was so emotional and exhausted that we checked into the hotel across the road and got absolutely stoated.

    I'd actually forgotten until I went to that hotel on thursday this week. I know I'd deal with it better this time but it felt awful back then.
    Everything that is supposed to be in heaven is already here on earth.
  • glennevis
    glennevis Posts: 798 Forumite
    Ninth Anniversary 500 Posts Photogenic Name Dropper
    You could ask the seller for £250 in cash (on sight of the removal firm's invoice) or tell them you will claim via your solicitor which could cost them more as it will include their fee for issuing the claim.
    Most people think solicitors charge extra for everything, whether they do or not, so that could trigger the payment you want.
  • When this happened to me I just started moving in to MY house. They had to move around me to get their chickens and ducks. They were on my land.
  • I never did understand why people think they still own something when they do not. There is just no excuse whatsoever just as a train will not wait if you are late. Strange mentality really.
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