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Specsavers refund rights?

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Comments

  • SHAFT
    SHAFT Posts: 565 Forumite
    They have a 3 month no quibble refund policy.

    Better late than never.
  • Not so! Specsavers say nothing about refunds - they say "Yes, we want you to be completely happy with your purchase at Specsavers. If you have any concerns within three months of the date of purchase, we will put it right[. No quibble, no fuss" - "We will put it right" falls far short of guaranteeing you a refund! They usually offer you an upgrade - the balance of which you pay or a downgrade and partial refund.
  • photome
    photome Posts: 16,728 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Bake Off Boss!
    They have a 3 month no quibble refund policy.

    Not much use after 19 months is it?
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