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Consumer rights different in the USA?
![[Deleted User]](https://us-noi.v-cdn.net/6031891/uploads/defaultavatar/nFA7H6UNOO0N5.jpg)
[Deleted User]
Posts: 0 Newbie
Bought some headphones off amazon.com (got them delivered whilst on holiday there).
The cable is faulty but amazon are telling me its not their problem since its past the 30 day return window and I need to go to the manufacturer.
I know its not like this is in the uk. i.e. its still amazon as the retailer.
Is it different in the usa?
The cable is faulty but amazon are telling me its not their problem since its past the 30 day return window and I need to go to the manufacturer.
I know its not like this is in the uk. i.e. its still amazon as the retailer.
Is it different in the usa?
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Comments
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Oddly enough the US does have a different set of laws to the UK.
What do the terms and conditions say?0 -
You would need to find the relevant US states consumer laws to proceed .
Manufacturer may send you a new one .
But may charge overseas postage .0 -
US consumer rights suck, they have a very short time frame on returns and rely entirely on the terms of the warranty.
Stores both physical and online have their own returns policies but that's on a store by store and state by state basis.
Heres a bit of reading http://consumer.findlaw.com/consumer-transactions/return-policies-and-refunds.html0 -
BorisThomson wrote: »Oddly enough the US does have a different set of laws to the UK.
What do the terms and conditions say?
Very funny Im sure...0 -
[quote=[Deleted User];74059008]Very funny Im sure...[/QUOTE]
It's the answer to the question asked.0 -
I belong to several US based ebay discussion groups and am always surprised at the lack of buyer protection some states have. The fact that it varies state to state also makes it difficult to give any definitive answer.
However, if you work on the basis they the majority of states seem to have a model based on 'acceptance' after which consumer rights become very difficult you might struggle to get anywhere near the same outcome that you would in the UK.
I also know that you didn't like the answer, but this really depends on what the terms and conditions state for the State in which you resided when you placed the order. They will give you a better idea than any of us on here can.I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.0 -
[quote=[Deleted User];74059008]Very funny Im sure...[/QUOTE]
Historically on your MSE postings you really don't appear to have much luck, do you?0 -
#stalkeralert ;-)0
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You really don’t help yourself.
Answer the question posed to you - what do the terms and conditions say?0 -
You don't have to be a stalker to recognise a username and guess the likelihood of the type of post.0
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