Made redundant, Tesco car ins. increases by £200

key_surfer

I have been with Tesco car insurance for a few years, happy with their service, even their claims handling some years ago. I always compare against their renewal quote and they match their own cheaper quote on the comparison site without question.

This year I did the comparisons and none were significant enough for me to change insurer. Maybe they have become wise to their own cheaper quote on the comparison sites because it wasn't any different to my renewal quote.

Anyway, a few weeks before renewal I was made redundant so I called Tesco to advise.
This year: additional £14 and £25 admin fee but they waived that as close to renewal.
Renewal: recalculated and has increased by £200 because my employment status is "unemployed".

I went straight back to the comparison web sites, ran all the comparisons again with employment status "unemployed" and my preferred insurers quotes were still competitive with the original pre-unemployed Tesco quote - didn't notice Tesco quote as they are no longer one of my preferred.

Goodbye Tesco!

takman

key_surfer wrote: »

I have been with Tesco car insurance for a few years, happy with their service, even their claims handling some years ago. I always compare against their renewal quote and they match their own cheaper quote on the comparison site without question.

This year I did the comparisons and none were significant enough for me to change insurer. Maybe they have become wise to their own cheaper quote on the comparison sites because it wasn't any different to my renewal quote.

Anyway, a few weeks before renewal I was made redundant so I called Tesco to advise.
This year: additional £14 and £25 admin fee but they waived that as close to renewal.
Renewal: recalculated and has increased by £200 because my employment status is "unemployed".

I went straight back to the comparison web sites, ran all the comparisons again with employment status "unemployed" and my preferred insurers quotes were still competitive with the original pre-unemployed Tesco quote - didn't notice Tesco quote as they are no longer one of my preferred.

Goodbye Tesco!

So this is a story praising the good customer service by Tesco for waiving the £39 of charges which they didn't have to do.

The fact that an insurance were not competitive at renewal (especially after a change of circumstances) is nothing out of the ordinary.

ValiantSon

So you got a better deal at renewal with a different insurer. What is the shocking news here?

FutureGirl

The £200 increase at renewal would not be just because of the change in occupation.

Loads of things go into pricing a policy, including how many people of your age, who drive similar cars have been involved in accidents in your postcode area.