Capital One Classic 0.5% cashback + £10/year

ricky_v

Hello,

Just a heads up for anyone who still has the Capital One card which pays the £10/year bonus for keeping to the T+Cs. The bonus wasn't credited for me in January but after a message was immediately credited "due to an issue in crediting the Annual Bounce (sic) of £10 on account is delay (sic)".

Not sure if this just effected me or others so double check. (I imagine a few of these accounts aren't used but kept open for the £10/year bonus).

sparky0138

I'm bumping this thread. I can't believe it didn't get any replies!

I seem to recall that I (along with everyone else) got a letter saying the £10 reward would be coming to an end and that the last payment would be in 2017. So when I didn't get a £10 reward in 2018, I didn't think anything of it - until January 2019 when I received it along with my usual percentage cashback.

It surprised me so I had a look on here and found ricky_v's post. I messaged Capital One and although it took them over a month to sort it, they've credited me with the missing £10, blaming issues at their end.

So it's definitely worth checking and then contacting them if the same thing has happened to you.

iAMaLONDONER

ricky_v wrote: »

Hello,

Just a heads up for anyone who still has the Capital One card which pays the £10/year bonus for keeping to the T+Cs. The bonus wasn't credited for me in January but after a message was immediately credited "due to an issue in crediting the Annual Bounce (sic) of £10 on account is delay (sic)".

Not sure if this just effected me or others so double check. (I imagine a few of these accounts aren't used but kept open for the £10/year bonus).

I still hold this account because of the £10 year bonus and 0.5% cashback.

sparky0138

adindas wrote: »

I had received this £10 "Annual Cashback Bonus" for a few years and I did not get it since January 2018 (e.g two consecutive years).
How did you contact them. Did you call them or email.
Also if you did not get the 2018 bonus did they backdate it ? Thanks

I contacted them through Secure Messages on 5th February and contacted them again on 5th March when I didn't hear anything back. They replied on 7th March and credited my account with £10 the same day.