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Double checking I won't have to pay...

Got a parking charge notice for one of those daft car parks that have ANPR knowing when you entered but want you to tell the machine how long you've been there when it comes to paying.
Anyway, I used the machine incorrectly and paid too little and realised I had about an hour later after I had left. I used their app to buy another 2 hours parking so I had definitely paid enough that day. Got the charge notice through the post today (even though I had parked on the 10th Feb) and have sent them the receipts to show I had paid.

I'm assuming they'll have no grounds to uphold their "fine" as I paid the amount due albeit in a roundabout way?

Comments

  • Umkomaas
    Umkomaas Posts: 44,382 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Double checking I won't have to pay...
    Not if you deal with this in the correct way.

    Have you read the NEWBIES FAQ sticky, post #1?

    Which parking company?

    Date of alleged parking event?

    Date of receipt of the NtK (NEWBIES FAQ sticky, post #5 for acronyms)?
    Please note, we are not a legal advice forum. I personally don't get involved in critiquing court case Defences/Witness Statements, so unable to help on that front. Please don't ask. .

    I provide only my personal opinion, it is not a legal opinion, it is simply a personal one. I am not a lawyer.

    Give a man a fish, and you feed him for a day; show him how to catch fish, and you feed him for a lifetime.

    #Private Parking Firms - Killing the High Street
  • The_Deep
    The_Deep Posts: 16,830 Forumite
    This is an entirely unregulated industry which is scamming the public with inflated claims for minor breaches of contracts for alleged parking offences, aided and abetted by a handful of low-rent solicitors.

    Parking Eye, CPM, Smart, and another company have already been named and shamed, as has Gladstones Solicitors, and BW Legal, (these two law firms take hundreds of these cases to court each year). They lose most of them, and have been reported to the regulatory authority by an M.P. for unprofessional conduct

    Hospital car parks and residential complex tickets have been especially mentioned.

    The problem has become so rampant that MPs have agreed to enact a Bill to regulate these scammers. Watch the video of the Second Reading in the HofC recently.

    http://parliamentlive.tv/event/index/2f0384f2-eba5-4fff-ab07-cf24b6a22918?in=12:49:41

    and complain in the most robust terms to your MP. With a fair wind most of these companies may well be put out of business by Christmas.
    You never know how far you can go until you go too far.
  • Half_way
    Half_way Posts: 7,709 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Who's daft car park was this, and what parking company is it?
    From the Plain Language Commission:

    "The BPA has surely become one of the most socially dangerous organisations in the UK"
  • Pikachu47
    Pikachu47 Posts: 14 Forumite
    It was ACPOA in Wigan. They're regulated and the charge was sent as they haven't linked my payments to the time I was there as I paid later that day. Ultimately, they don't think I've paid and I have and hopefully my evidence will make them cancel the charge. As its a contract, I've paid the correct amount for the service provided even if the money is in the wrong "pot" at their end.
  • waamo
    waamo Posts: 10,298 Forumite
    10,000 Posts Seventh Anniversary Name Dropper
    A couple of points. They are not regulated. This is an entirely unregulated industry. Bearing this in mind they make the rules up as they go along. What you feel is reasonable and grounds for cancelling a ticket they will view very differently.
  • Ralph-y
    Ralph-y Posts: 4,816 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    "It was ACPOA in Wigan"

    may I please ask where in Wigan ?

    Ralph:cool:
  • Coupon-mad
    Coupon-mad Posts: 161,273 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    You mean APCOA, who we never lose against at POPLA, unless someone has blabbed about who was driving, in their earlier appeal (even then APCOA usually give up when they see a long forum POPLA appeal template).

    They don't sue. NO-ONE here would pay them a penny.
    Got the charge notice through the post today (even though I had parked on the 10th Feb) and have sent them the receipts to show I had paid.
    Already? And blabbed straight away about who was driving, before coming here?!
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • Half_way
    Half_way Posts: 7,709 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    The British Parking Association, limited is a private members trade association, and not a regulator or any other type of authority.
    Its main ( if not sole) purpose is to represent its members, the parking company's and to further the aims of its member parking company's ( to make more money, and to be allowed to make more money)
    The BPA ltd writes its own rule book, and occasionally changes the rules as it pleases( Code of practice) which its members should follow .
    If you feel that you have been issued a parking charge incorrectly ( ie any parking charge) and your challenge/appeal is turned down, you can then take it to the so called independent POPLA service, which is entirely funded by the BPA ltd, and at the moment run by Ombudsman services ( with the BPA, ltd holding the purse strings)

    As for who's car park was it, in most cases the parking company, ie APCOA will be sitting on someone land actin as the landowners agents, without permission to be there, and issue /pursue parking tickets they cant proceed ( although they will try) a landowner cancellation, or at the very least a confirmation that the landowner doesnt want the PPC to continue will pull the rug from under the PPC, hence the question Who's car park was/is it.
    From the Plain Language Commission:

    "The BPA has surely become one of the most socially dangerous organisations in the UK"
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