Tech products not working with software

AdamHindle14

Fosterdog wrote: »

It certainly sounds like your pc is the problem rather than the software if it ran fine on your old one and this one to start with and runs fine on your friends. If the fault was with the software itself it would never have worked and if something like an update caused it to stop a simple roll back/reinstall would fix it.

As I said, plenty of people it works for and people it doesn't work for, my friend has had the odd issue. I had to wait over 2 months to get a "fix", which I didn't think was particularly good, but understand if there ins't much I can do. Thanks.

Fosterdog

AdamHindle14 wrote: »

As I said, plenty of people it works for and people it doesn't work for, my friend has had the odd issue. I had to wait over 2 months to get a "fix", which I didn't think was particularly good, but understand if there ins't much I can do. Thanks.

For all of the ones it doesn't work for there could be something specific on their systems causing a conflict that is not on the systems with no issues. No software manufacturer can make something that is 100% compatible with every possible hardware/software combination that are possible so they make things run smoothly on a big standard system and for the most common differences but when it comes to custom builds or even a system that you have done your own upgrades on then they would have no possible way to mak something compatible with them all. That doesn't mean the software is faulty, and it doesn't make the PC faulty, it just makes them incompatible.

AdamHindle14

Fosterdog wrote: »

For all of the ones it doesn't work for there could be something specific on their systems causing a conflict that is not on the systems with no issues. No software manufacturer can make something that is 100% compatible with every possible hardware/software combination that are possible so they make things run smoothly on a big standard system and for the most common differences but when it comes to custom builds or even a system that you have done your own upgrades on then they would have no possible way to mak something compatible with them all. That doesn't mean the software is faulty, and it doesn't make the PC faulty, it just makes them incompatible.

Yes I completely understand, was just curious on my rights if any with the length of time this has gone on and the other factors.

DoaM

May be an off the wall question, but ... what CPU type do the various systems have that you've tested this on?

AdamHindle14

DoaM wrote: »

May be an off the wall question, but ... what CPU type do the various systems have that you've tested this on?

Intel. Mine being the i7 8700k and my friends being an older i5, might be an i5 4670k. The spectre and meltdown windows updates happened long after it stopped working, if that is where you were heading.

NotRichAtAll

Can i ask what make the hardware is mouse and headset, i own a logitech gaming mouse with custom features that work with their software, never had an issue with it working.
Also i am curious what you can customise on the headset, most headsets do not need special software to alter anything.

do you have all the correct drivers installed?