We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Help. Delayed refund.

Mrsmccann
Mrsmccann Posts: 2 Newbie
edited 23 March 2018 at 11:57AM in Budgeting & bank accounts
UPDATED - My bank has now said up to 15 working days - has anyone ever had to wait this long? thank you.


Hi, a large refund was processed to me from HSBC to my Barclays account on 10th March but the money still hasn!!!8217;t shown in my account. Refund was processed in front of me on PDQ machine and I have the receipt.
Barclays said they can!!!8217;t help as they are only the receiver and the company who refunded are not helping. I!!!8217;ve been told 2,5,10 days for the funds to show so I have now had 5 clear working days and still nothing.
Any advise greatly received as I!!!8217;m extremely worried.

Comments

  • radoslaff
    radoslaff Posts: 171 Forumite
    Eighth Anniversary 100 Posts
    Hi Mrsmccann, I think that you'll be fine in max 2-3 more working days. Something similar happened to me last month and the funds were in my account on the 7th working day. Obviously they need some time to process the funds as it's not a straight forward bank transfer, though it should be in my opinion. Don't worry.
    The journey of a thousand miles begins with one step.
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351.7K Banking & Borrowing
  • 253.4K Reduce Debt & Boost Income
  • 454K Spending & Discounts
  • 244.7K Work, Benefits & Business
  • 600.1K Mortgages, Homes & Bills
  • 177.3K Life & Family
  • 258.4K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.2K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.