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Engagement Ring - Buyers Advice

Hello

I’m new to forums so please excuse if this is incorrectly posted.

Please can anyone offer me advice, I ordered an engagement ring yesterday and paid a deposit for over quarter of the full price in person, in their premises. Today the shop has called to say they can no longer sell the ring at the agreed price as they have made a mistake with the price.

The shop has offered a refund on the deposit, however I don’t feel this is right. What are my legal rights?

Please help and thanks in advance!
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Comments

  • McKneff
    McKneff Posts: 38,857 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    None whatsover I'm afraid , you are entitled to your money back.

    You could ask for a discount as a good will gesture but dont hold your breath.
    make the most of it, we are only here for the weekend.
    and we will never, ever return.
  • Gaia
    Gaia Posts: 446 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    Just a quick thought, does the fact that they have accepted the deposit mean that they've agreed a contract?

    And many congratulations on your engagement!
    "Never argue with an idiot. They drag you down to their level then beat you with experience." Anon.
  • MandM90
    MandM90 Posts: 2,246 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Hi, we move threads if we think they!!!8217;ll get more help elsewhere (please read the forum rule) so this post/thread has been moved to another board. If you have any questions about this policy please email forumteam@moneysavingexpert.com.
  • VfM4meplse
    VfM4meplse Posts: 34,269 Forumite
    10,000 Posts Combo Breaker I've been Money Tipped!
    Gaia wrote: »
    Just a quick thought, does the fact that they have accepted the deposit mean that they've agreed a contract?

    And many congratulations on your engagement!
    I doubt it, and it wouldn't be worth pursuing through the small claims court.

    OP - accept the return of your deposit with good grace, I promise you will find an even better ring and realise it was all for the best. You don't want to start your lives together with one of you wearing a ring saddled with bad karma.
    Value-for-money-for-me-puhleeze!

    "No man is worth, crawling on the earth"- adapted from Bob Crewe and Bob Gaudio

    Hope is not a strategy :D...A child is for life, not just 18 years....Don't get me started on the NHS, because you won't win...I love chaz-ing!
  • Loanranger
    Loanranger Posts: 2,439 Forumite
    You're not entitled to buy the ring at the original price. It's called an invitation to treat, in other words when you enter a shop and they offer you the goods it's an invitation from them to you to buy but does not form a binding contract.
    Go elsewhere.
  • Jennys2
    Jennys2 Posts: 2 Newbie
    edited 19 March 2018 at 10:28PM
    But the link is non-active. It's just to recommend a good modern engagement rings in LA Laser Engraving shop (https:// lalaserengraving .com/engagement-rings/modern/). I recommended this shop to all my friends and they never had any problems with their orders.
  • keithdc
    keithdc Posts: 459 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    Loanranger wrote: »
    You're not entitled to buy the ring at the original price. It's called an invitation to treat, in other words when you enter a shop and they offer you the goods it's an invitation from them to you to buy but does not form a binding contract.
    Go elsewhere.

    There is a clear contract here (offer, acceptance, consideration).

    The issue here is not about whether a contract is in place, but what the OP is entitled to and the effort of enforcement (given return of deposit has been offered).
  • pmduk
    pmduk Posts: 10,683 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Loanranger wrote: »
    Looks like spam. You are not allowed by forum rules to advertise.

    Just press the spam button. By quoting the link you are perpetuating the spam.
  • dj1471
    dj1471 Posts: 1,969 Forumite
    Part of the Furniture 1,000 Posts Home Insurance Hacker!
    A high street jeweller by any chance? IMO the worst place to buy an engagement ring (usually low quality and high prices).

    The weddings board is the place to go for ring-buying tips, e.g. this thread.
  • bris
    bris Posts: 10,548 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Loanranger wrote: »
    You're not entitled to buy the ring at the original price. It's called an invitation to treat, in other words when you enter a shop and they offer you the goods it's an invitation from them to you to buy but does not form a binding contract.
    Go elsewhere.
    Not true, the fact they took a deposit means it goes beyond the invitation to treat.
    keithdc wrote: »
    There is a clear contract here (offer, acceptance, consideration).

    The issue here is not about whether a contract is in place, but what the OP is entitled to and the effort of enforcement (given return of deposit has been offered).
    Again, not true but pretty close to a properly formed contract.
    This would be right if the shop just lost the ring or broke it, sold it to someone else etc but the circumstances here are not that.


    This contract falls down on the mistake part, a court will not uphold a contract for an obvious mistake. How obvious is open to debate but there are other factors in a properly formed contract, to good to be true springs to mind.


    It's close to a contract, the mistake part and the sums involved are open to debate in court but is it worth the hassle. if the price difference is small then no it's not worth it, if its a lot then is it an obvious mistake, probably so still not worth it.
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