We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide
Number for hsbc
Doglover12
Posts: 16 Forumite
Does anyone have a direct number for hsbc PPI complaints? I can only find the 0345 404 404 one & they're not very helpful.
I received a letter from hsbc upholding my complaint dated 10 January. I took completed payment form into branch with my marriage certificate as have got married since my loan and they sent the docs to the PPI dept in their internal post. On 19 Feb I received a call saying i need to go back to branch to complete a change of name form with my old and new signature on which I did that day.
I still haven't received payment it's so frustrating and no one on the above tel number seems able to find out what's going on!
Thanks in advance
I received a letter from hsbc upholding my complaint dated 10 January. I took completed payment form into branch with my marriage certificate as have got married since my loan and they sent the docs to the PPI dept in their internal post. On 19 Feb I received a call saying i need to go back to branch to complete a change of name form with my old and new signature on which I did that day.
I still haven't received payment it's so frustrating and no one on the above tel number seems able to find out what's going on!
Thanks in advance
0
Comments
-
19th February is a only a few weeks back, so you'll be waiting a while yet.Doglover12 wrote: »On 19 Feb I received a call saying i need to go back to branch to complete a change of name form with my old and new signature on which I did that day.
I still haven't received payment
Back in 2012, I rang HSBC's "Service Quality Team" on 0800 881 155. If that's still their number, they should be able to tell you that your form is logged and (roughly) when you can expect payment.0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 354.4K Banking & Borrowing
- 254.4K Reduce Debt & Boost Income
- 455.4K Spending & Discounts
- 247.3K Work, Benefits & Business
- 604K Mortgages, Homes & Bills
- 178.4K Life & Family
- 261.5K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards