Groupon £10 egift card for £5 @ Tesco
in It's gone, but was it any good?
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Just spotted this in my email inbox. Appears to be by invitation only, so check your inbox(es) just in case!
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Groupon voucher process is less clear. I hope you printed the right one: if you click the link on the top-right corner of your "Groupon voucher", you will have another voucher opened which has Tesco (and its logo) all over it. It has a barcode, a long number and pin. That's the one to use.
I also had this problem a few weeks ago as I had taken what I thought was the voucher. I had printed off what Groupon had sent. The cashier, her supervisor and Customer Services couldn't get it to work. I contacted Groupon on the Chat facility and the first person was useless then she cut me off when I was still typing another reply to her! I contacted them again and the man who was chatting this time told me to look at the top right hand corner of the page I printed and there would be an http: etc address. I copied that and pasted it into the address bar and it immediately brought up the page that I should have printed which had the bar code on it. That time it worked no problem in Tesco because they did have something to scan this time. Groupon should give clearer instructions. I hope this helps.
That was great. Thought I'd put my explanation on because the same thing happened to me. Groupon should be more clear on how to use their Tesco vouchers but at least we know for the next time. Glad I was able to help.
The same Groupon Promotion was run again in October 2019 and it would appear 25,000 £10 Tesco Vouchers were sold and when we tried to use it earlier this month, there was no balance, someone else had used the same voucher code in a Tesco store that we have never been to. Clearly Groupon has been sending out Vouchers with duplicate codes. Neither Tesco or Groupon are being helpful and each company directs me to the other company!!
Groupon refused to refund the £5 or honour the £10 voucher claiming [FONT="]25,000 £10 Tesco Vouchers with codes were [/FONT][FONT="][FONT="]purchased [/FONT]and each voucher was sent to each person who purchased the promotional Voucher for £5. When I put it to them that by sending out vouchers with duplicate codes with the implication that this could have been deliberately or innocently done, Groupon have now agreed a £5 credit on the account. However this is not good enough because we want a full refund; so we have initiated a charge back via VISA. [/FONT][FONT="]
[FONT="]Interestingly when we contacted Tesco, they were aware that others had purchased £10 vouchers from Groupon and have the same problem and asked that they confirm this statement so as to support our charge back claim. Sadly and inexplicably, Tesco seem unwilling to confirm this in writing.
[FONT="]It would be good to see some new posts from others on this forum who have shared our experience from the 2019 Promotion