What to expect from Lidl 3 year warranty

mattyprice4004

roytom said:

And this is what Lidl are trying to do in this case as the failed product is over a year old but, of course, well within the 3 year warranty period - and I’ve got dates proof of purchase.

Therefore what exactly is the Lidl 3 year warranty for then?

Any answers gratefully accepted. Thanks.

Not sure what you're asking - the 3 year warranty is to cover you in the event of goods failing; which it has. 
It's reasonable to deduct an amount for use of the product, which is what they're doing. You can't just expect over a year's use for free. 

Some retailers will grant a full refund, but this is a goodwill gesture ONLY. Legally they can reduce the refund to cover use you've had. 

JJ_Egan

That question the OP was asked in 2018   .

roy19990

bought a wall clock form lidl now not workign and in three year warranty
phoned lidl england what a waste of time that was given a german phone number and e mail ??? not ringing due to cost so sent an e mail whether or not i get a reply heavne knows but what  a fob off 

Hi_Fidelity

Warranty and consumer rights are different things.

Flight3287462

Did you take it back to the shop with your receipt?