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Capital One email?

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kate1976
kate1976 Posts: 2,021 Forumite
Hi all, my online account with capital one has been locked due to me messing up on the password, anyway it says to call them but due to a severe throat problem I have no voice whatsoever so can't do that!

I could send them a secure message but I have to sign in to do that and it won't let me due to being locked so is there any email I can send to as I really need to make the payment within next few days so need to unlock it.

I have nobody else around to contact them for me, don't think I'd want them to anyway so does anybody know how I could email for help, I know I could write but as I said I need to make payment ASAP. Thank you.
Kate
xxx
:Axxx
"A bank is a place where they lend you an umbrella in fair weather
and ask for it back when it begins to rain."

Stay safe, stay sane, stay smiley!

Comments

  • [Deleted User]
    [Deleted User] Posts: 35,242 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Why not pay directly from your bank's online account management?
  • kate1976
    kate1976 Posts: 2,021 Forumite
    Why not pay directly from your bank's online account management?

    I will look into that, I wanted to check my account though too, guess I'll just have to wait for voice to come back. thanks.
    Kate
    xxx
    :Axxx
    "A bank is a place where they lend you an umbrella in fair weather
    and ask for it back when it begins to rain."

    Stay safe, stay sane, stay smiley!
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