Ford Fiesta Automatic Problem

daveyjp

The Powershift gearbox is a disaster, worse than the VW DSG. Too late now, but its one to avoid.

As for warranty, the class action system is far better organised in the US.

Ford are wary of a huge claim, especially if a gearbox failure causes an accident. Far cheaper for them to extend a warranty than risk someone ignoring an issue due to cost or having a go at fixing it themselves.

EdGasketTheSecond

Tarambor wrote: »

No they can't. The charger is connected to a massive capacitor, the battery, which smooths them out. On a petrol engine car the electronics will get more and worse spikes from degrading plug leads and back EMF from the starter motor than a charger.

Well Honest John says best to disconnect the battery:

https://www.telegraph.co.uk/motoring/caradvice/honestjohn/11276448/Should-I-disconnect-my-battery-to-charge-it.html

The battery may be like a large capacitor but that won't suppress transient spikes which require many small capacitors. I always disconnect the battery when charging; ecu's are too expensive to fry.

Posts 7 and 10 in this thread:
https://www.rac.co.uk/forum/showthread.php?2233-Charging-car-battery

Ms_Mop_123

Forgot to add. When we took the car to the Ford dealership I mentioned what I had found out on the internet about it being a fault that Ford were aware of. The gentleman who booked the car in replied....I cannot lie to you, yes it is s fault with the car. They have tried themselves to get Ford to agree to authorise the replacement free of charge but have got nowhere. They did originally quote a price of around £530, when I phoned them to say I hadn!!!8217;t got anywhere with Ford, the gentleman on the phone said...hang on a minute, I will see what I can do....he came back with a revised quote of £440. Credit where credits due....they didn!!!8217;t have to do that... but in my opinion they do think Fords approach to this is wrong.

Goldenyears

My wife's 2013 automatic Fiesta occasionally gave the powertrain fault warning, but it wasn't persistent and I never noticed anything amiss. The OP's fault is one of the problems that trashed the reputation of the Powershift transmission, but not the main one. That was the juddering fault that was cured temporarily by new clutch packs. My wife's car was on its third clutch pack when we sold it in 2016. They lasted about 5000 miles. The transmission warranty had just been extended to 5 years in 2016 and we took advantage since the third set of clutch packs were due to fail by 2018 when out of warranty. The clutch pack problem may be exacerbated by town driving.

IamNotAllowedToUseMyName

Goldenyears wrote: »

The clutch pack problem may be exacerbated by town driving.

Auto clutch solutions will always strughle to deal with creeping. Manually we will recognise that we are riding the clutch when crawling so will switch to an off/on style of driving. A full auto with torque converter is happy creeping. Dual clutches will have a speed where they happily burn the clutch out without letting on. Partial solutions have been to engage the clutch more fiercely but then you get a rougher start.

missile

Ms_Mop_123 wrote: »

Why do all them numbers appear in my reply?

Because you have posted using apostrophes via an iPhone.

knightstyle

Is it a powershift gearbox???? If so did you have the gearbox oil changed at the proper intervals by a Ford garage? If so then you have a case against Ford if not then I think you will just have to pay up to get it sorted.
The Powershift gearbox is a great bit of kit but needs the oil changing, which is a complicated process, regularly. Garages often miss out doing the oil change and just do the filters and oil type service to get the price down.

iolanthe07

I notice that these Fords have now reverted to the tried and tested torque converter autobox, which they never should have abandoned in the first place.

Ms_Mop_123

Asked husband and yes it’s a power shift gearbox. It was sux months old when we purchased it, didn’t need servicing until 12 months. It’s had every service on time at a Ford garage. Knightstyle you said I’ve got a claim against Ford, but how do I go about it? They’ve just said NO! I did ask to speak to the call centres manager but he said he couldn’t put me through. I asked why only to be told he couldn’t....I think it was more of he wouldn’t than couldn’t. Any advice there would be appreciated.

I’m going to send a message via Facebook to them, unfortunately I’m not on Twitter. Even considering contact BBC watchdog and rip off Britain. Shame them on national TV. I just feel so strongly about all of this. They’ve sold cars that a few years down the line found out there’s a major problem with the transmission and the consumer is left with the cost of the repair. Eight weeks out of warranty and only 15,000 miles on the clock,

knightstyle

Hi again, first write to Ford P.O. Box 7597 Daventry NN11 1DL. Then a week later ring 03457125490.
If you still get nowhere have a look at raising a complaint through https://www.resolver.co.uk
It seems to me that as there are known problems with this gearbox and all servicing was done by Ford you must have a case. But I am not a legal expert.
Let us know how you get on.