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computer did not improve an dI noticed they'd left an app. I phoned tech support the following day and it was 50 minute wait for answer. The tech support person was very off hand saying that teh check the previous day couldn't find anything and that was it. I explained the problems and teh continual pop - ups and he was equally dismissive. I then said that I was very suspicious that something had been planted in my computer and would want a refund and my computer cleared of anything belong to Avast. He told me to go on the Avast website to check for a refund --- and other work would have to be paid for. Rather shocked as I first saw AVast advertised on MSE.. Anyone else have similar problem? Anyone offer any advice?? :(
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Comments

  • RumRat
    RumRat Posts: 5,002 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    edited 10 March 2018 at 1:08PM
    Is some of your post missing? It starts in the middle of a sentence.
    Drinking Rum before 10am makes you
    A PIRATE
    Not an Alcoholic...!
  • missile
    missile Posts: 11,763 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Get rid of Avast
    "A nation's greatness is measured by how it treats its weakest members." ~ Mahatma Gandhi
    Ride hard or stay home :iloveyou:
  • John_Gray
    John_Gray Posts: 5,843 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    You should give some information about the popups you are getting.

    Run Malwarebytes Antimalware (avoiding the premium upgrade) to satisfy yourself that nothing has been added that you don't want.
  • AndyPix
    AndyPix Posts: 4,847 Forumite
    Fifth Anniversary 1,000 Posts Name Dropper Photogenic
    Avast = gash

    Remove it post haste and run malwarebytes free version and adw cleaner to get rid of the malware you have
  • GunJack
    GunJack Posts: 11,832 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    AndyPix wrote: »
    Avast = gash

    Compared to what it was, it is at the moment :( Seems to have got much worse since they bought out AVG, but at the end of the day it's all cyclic as to which is best at any given time.

    I've gone back to Avira on my main machine at the moment (subject to change as & when ;) )
    ......Gettin' There, Wherever There is......

    I have a dodgy "i" key, so ignore spelling errors due to "i" issues, ...I blame Apple :D
  • frankie
    frankie Posts: 848 Forumite
    Part of the Furniture 500 Posts
    AndyPix wrote: »
    Avast = gash

    Remove it post haste and run malwarebytes free version and adw cleaner to get rid of the malware you have


    So what AV free would you recommend, if Avast is gash, for a win 8.1 desktop please?
  • Browntoa
    Browntoa Posts: 49,602 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Windows defender , windows 8's built in free one
    Ex forum ambassador

    Long term forum member
  • J_B
    J_B Posts: 6,802 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    frankie wrote: »
    So what AV free would you recommend, if Avast is gash, for a win 8.1 desktop please?

    Bit Defender Free
  • David_Aston
    David_Aston Posts: 1,160 Forumite
    1,000 Posts
    Hold on guys. I'm happily using Avast, since you lot weaned me off AVG! Should I be using whatever comes with Windows 7?
  • GunJack
    GunJack Posts: 11,832 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Hold on guys. I'm happily using Avast, since you lot weaned me off AVG! Should I be using whatever comes with Windows 7?

    err...no.

    decent free a/v:-

    avira
    bit defender

    but as I said earlier, always subject to change and depends on the config of your machine, for example, some W7 machines don't like the newer version of bit defender (mine included), so you really need to change as & when you get issues.
    ......Gettin' There, Wherever There is......

    I have a dodgy "i" key, so ignore spelling errors due to "i" issues, ...I blame Apple :D
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