House sold and now issues from buyer

Teddy1963

Thank you for responses..

We made it clear via the agents at the point of valuation that the alarm did not work. It wasnt included on the house particulars and the ticking of the box was a genuine oversight. We also reiterated to the agents that the alarm did not work.

The boiler we again made clear we wouldn't pay for a service on. I can see that the buyer would be peeved thinking he was having a warranty. I will have to check email correspondence to the estate agents for what we said.

Everything else was sold exactly as see, walls, smoke alarm etc..

Thank you for replies. .

Aced2016

Sounds like he/she need to get a life !

I genuinely would have told them to ram their offer and stayed put. I would be more furious they had my address !!!

The fact of the matter is the house is now theirs end of story, I would ignore these people and don't give it a second thought.

scd3scd4

I suppose good advise is to email the agent to prevent him saying he does not remember and putting the responsibility with them.

scd3scd4

I don't agree with promising things and then not delivering.




But the rest I would ignore. If the agent did not convey what you said, then the new owner has an issue with them. Not the seller.

Teddy1963

We were very close to taking the house off the market, the buyer was making the process very stressful and demanding. We had requests to tell our neighbours they couldn't park outside the house and things along those lines.
I do see the point of view about the boiler and would feel peeved if roles reversed if I thought I was getting a warranty but would I send letters asking for compensation? No.
I will check correspondence to see exactly what was said and agreed.

elsien

scd3scd4 wrote: »

They sound like chancers to me.


To be fair some of it you just say, sorry no idea can not remember about paint and wood..(like most people)......that's the end of it.


The alarm, well you made a mistake and they have a point. This could be expensive. You will have to find a compromise. Repair old one or maybe pay towards and install a new one!


If you promised to have the boiler serviced............then you should have. If there is not proof then that's that I would have thought. Again that probably can be done for £75-£100 easily.


Fire alarm was incomplete???..is this a smoke detector or fire alarm linked to the house alarm. I have similar with ADT?


Bath plugs??...............here's £5-£10 to shut them up.


Hallway and entrance hall paintwork badly damaged................no that's how it was when you viewed it you reply. Or maybe offer to pay for the paint as a compromise. Of course if it goes to court, acting reasonably will go in your favour.

Can't see why you'd call the buyers chancers then go on to suggest that OP makes a payment towards pretty much everything they're asking for.

Teddy1963

Any clue where he would have got our new address from, the letter adressed to me using full name including middle name and staying the property we sold was in sole name ownership and to provide paperwork if that wasn't the case?!?

davidmcn

Teddy1963 wrote: »

We made it clear via the agents at the point of valuation that the alarm did not work. It wasnt included on the house particulars and the ticking of the box was a genuine oversight.

But nothing technically wrong with ticking the box. It was included. There's no warranty that the items on the form are in working order.

The boiler we again made clear we wouldn't pay for a service on. I can see that the buyer would be peeved thinking he was having a warranty. I will have to check email correspondence to the estate agents for what we said.

But if you didn't make any promises as part of the contract then again I can't see that the buyers have a claim.

a_silver_lining wrote: »

you could write "return to sender, 'your name' not know at this address".

Amanda_Cm wrote: »

Return the letter.

Not much point doing any of that after they've signed for it!

iammumtoone

Teddy1963 wrote: »

Thank you for responses..

We made it clear via the agents at the point of valuation that the alarm did not work. It wasnt included on the house particulars and the ticking of the box was a genuine oversight. We also reiterated to the agents that the alarm did not work.

just because it wasn't included in the house details, if it can be seen in a house viewing you expect it to work especially if it is listed as such on the f/f , I feel for you as you told the agents it didn't work but playing devils advocate, do you know they passed this info onto the buyers

The boiler we again made clear we wouldn't pay for a service on. I can see that the buyer would be peeved thinking he was having a warranty. I will have to check email correspondence to the estate agents for what we said.

Again in the buyers defense unless told, they would not know that lack of service would stop the warranty, they probably asked for it originally like people ask for a new MOT on a car, not needed but reassurance it is ok. However if you never stated it had warranty they don't have a case (maybe you need to check what you have said just to be safe)

Everything else was sold exactly as see, walls, smoke alarm etc..

Agree your buyer does sound like a right pain but I would cover yourself in the above two complaints

Thank you for replies. .

...............................

davidmcn

Teddy1963 wrote: »

Any clue where he would have got our new address from, the letter adressed to me using full name including middle name and staying the property we sold was in sole name ownership and to provide paperwork if that wasn't the case?!?

If you've bought your new house, the Land Registry would seem an obvious source.