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how far back can i get statements to check loan

Hello
just trying to help a friend with this. In 2003 they took out a £10,000 loan and repaid it over four years, finishing in 2007. They dont recall who the loan was from BUT it was paid back via direct debit from their Lloyds current account. Lloyds say they cant supply statements that far back - is that likely to be right? Any other way they can find out where this loan was from?
Thanks

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  • [Deleted User]
    [Deleted User] Posts: 26,612 Forumite
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    joesab wrote: »
    Lloyds say they cant supply statements that far back
    If Lloyds say they can't provide 15 year old statements, I'd be inclined to believe them I'm afraid.

    Regardless, even if statements were to reveal who the loan was with they wouldn't provide the account number or, more importantly, provide any evidence that you had PPI
    joesab wrote: »
    Any other way they can find out where this loan was from?
    Write to all likely lenders with address details from the time?
    Try to remember?
    Raid the loft for old documents?

    To be brutally frank, with no idea who the loan was with, no account number and no evidence that there was even any PPI your chances of advancing this are slim indeed.

    Sorry.
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