BBC News Item:Ban imposed on catch-up energy bills

CashStrapped

http://www.bbc.co.uk/news/business-43255681

JJ_Egan

Key point ban does not apply if its the users fault.

matelodave

JJ_Egan wrote: »

Key point ban does not apply if its the users fault.

And so it should be - if a user cannot take some responsibilty to try adn get his meter read, chase a bill or make sure that the bills and readings are correct, especially when they continually accept estimates then it can't all be down to the supplier.

Howwever that said, if a supplier doesn't do his best to try and get it right in the first place. To make sure that their systems are robust and their data is correct and up to date and just actually do what they are supposed to do then they shouldn't be allowed to go back as far as they like to recover losses incured by their incompetence.

I'm guessing that this has all been prompted by the recent spate of BG customers who were lumbered with back-bills due to "corrections".

I've no doubt that bills will rise as a consequence of this and estimated bills will get inflated to ensure that the supplier is on the "right"side of any adjustment. It will probably also accelerate the imposition of smart metering.

brewerdave

Is this not just a stiffening of the Code of Practice which the larger suppliers already adhere to ??

WhoIsThat

brewerdave wrote: »

Is this not just a stiffening of the Code of Practice which the larger suppliers already adhere to ??

I thought the regulator had said ages ago that all suppliers had to adhere to the principes of the scheme.

Btw, not even all of the Big 6 are actually signed up to the Code of Practice

Blackbeard_of_Perranporth

It is just adding to the code of practise and the Bolshevik Broadcasting Commissariat again tells people you will not have to pay more than 12 months of billing. This is wrong, if the consumer on DD takes the cheapest offer, deliberately!, and then does not give updated reading, in hope of avoiding paying, it is of no help.


Nor does it actually put you on the best deal.


Yet this media organisation itself is the chief prosecutor of females in the UK, please remember this on March 8th when they glamorise themselves on Women's Day!