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Confused Pensioner
skewjack
Posts: 3 Newbie
in Sept 2017 I decided to use Reclaim ppi.co.uk,(10%)signed agreement, and waited.In November 2017 .I received a phone call asking for confirmation of my details and who are had loans/credit cards, previous addresses etc, Didnt realise at the time it was a different firm with similer name , i have now received 7000 + from 1 loan company, and am being asked for over 3000+ as this other company charges 39% plus 20% on their fee, I did not sign anything with them, where do i stand help please
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Contact the legal Ombudsman if you are sure you haven't signed two separate legally-binding contracts with these two firms. If both firms can show that you've contractually employed them, however, you are going to find it difficult to extricate yourself from a legal quagmire.I did not sign anything with them, where do i stand
If you didn't agree to the second firm representing you, how are they aware that you've had a successful complaint?0 -
If you did not sign a new agreement (letter of authority) then the new company has no legal right to bill you (could actually be committing fraud by doing so) unless the company is linked (e.g. through merger or purchase). In which case, the original terms apply.I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.0
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Because it is the second firm that has obviosly chased the loan/creditcard company and usurped the first company who i signed with originally, thats how they new, it did not come to light untill they started billing me, and i noticed the different name,repeat I only signed with the first firm at 10%.....0
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Ask the "new" firm to provide a copy of your "letter of authority". This is the document signed by you agreeing the terms. If they cannot produce one, they cant bill you.I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.0
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Since they need a signed Letter Of Authority to have done this, there seems to be several issues you need to clarify.Because it is the second firm that has obviosly chased the loan/creditcard company
How did the second firm make a complaint on your behalf without a signed LOA? The Bank would not entertain them without them being in possession of such a document.
Is the second firm somehow connected to the first, perhaps by merger or purchase? If so the original fees which you agreed to should apply.
In your position, I'd be contacting the Legal Ombudsman for specific detailed advice. There is very little else this forum can now do for you.0 -
Thanks for advice all...0
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