Mis-sold ex rental?

facade

However, the more that consumers vote with their feet and don't buy ex "hire" cars the better, as this will drive used car prices down.

But it will give lower GFVs to PCP deals too, and make them less attractive (= higher payments), which will lead to less new car sales.......

david_a

“However, the more that consumers vote with their feet and don't buy ex "hire" cars the better, as this will drive used car prices down.”

Therefore the smaller percentage of cars that weren’t ex rental will increase in value. Supply and demand.

MCRMisty

Thanks for the replies so far.

Obviously I am aware that it was one previous owner (a major car hire brand), but potentially up to a hundred people could have driven the vehicle. It is generally in good condition and have no major complaints about it. My big issue lies with the fact that we simply wouldn't have bought the car had we known it was an ex-rental rather than being told that it had 'one previous owner'.

Honestly, maybe we're naive, but a year old car with 10-15k miles doesn't scream ex-rental to us as that it the sort of mileage that we do.

waamo

Have a look at these
https://forums.moneysavingexpert.com/discussion/5769875

https://forums.moneysavingexpert.com/discussion/5772621

Warwick_Hunt

MCRMisty wrote: »

Thanks for the replies so far.

Obviously I am aware that it was one previous owner (a major car hire brand), but potentially up to a hundred people could have driven the vehicle. It is generally in good condition and have no major complaints about it. My big issue lies with the fact that we simply wouldn't have bought the car had we known it was an ex-rental rather than being told that it had 'one previous owner'.

Honestly, maybe we're naive, but a year old car with 10-15k miles doesn't scream ex-rental to us as that it the sort of mileage that we do.

So surely the time to establish who the previous owner was, was the time before parting with your money.

daveyjp

Warwick_Hunt wrote: »

So surely the time to establish who the previous owner was, was the time before parting with your money.

Correct. MB scan all the V5C onto the sales database, ask them for details and they will show you on screen.

EssexExile

I wouldn't worry, I've had a few ex-hire vehicles & they've been no worse than the others.

I've also hired lots of cars & not "mercilessly thrashed" any of them.

motorguy

MCRMisty wrote: »

Thanks for the replies so far.

Obviously I am aware that it was one previous owner (a major car hire brand), but potentially up to a hundred people could have driven the vehicle. It is generally in good condition and have no major complaints about it. My big issue lies with the fact that we simply wouldn't have bought the car had we known it was an ex-rental rather than being told that it had 'one previous owner'.

Honestly, maybe we're naive, but a year old car with 10-15k miles doesn't scream ex-rental to us as that it the sort of mileage that we do.

Would it have been better had it been an ex-demo? Or a dealership loan car?

Whats your expectation of how to resolve this?

MCRMisty

So was the onus on me, as the buyer to ask who the 'one owner' was rather than them to disclose it?

Given that we wouldn't have gone through with the deal had we known it was an ex hire car, I'm not entirely sure how it would be resolved now. In my opinion, again maybe naive, we've paid over the odds for it - a rental that's hired for 2/3 days at a time wouldn't have been be treated as carefully as a car that is one's own.

I'm not the type of person to jump on the compensation bandwagon, in fact I even hate the word, but I feel like we've been genuinely misled about the vehicle's history. I'm not sure many people would knowingly purchase a former Hertz/Avis/Europcar/etc vehicle.

Warwick_Hunt

MCRMisty wrote: »

So was the onus on me, as the buyer to ask who the 'one owner' was rather than them to disclose it?

Given that we wouldn't have gone through with the deal had we known it was an ex hire car, I'm not entirely sure how it would be resolved now. In my opinion, again maybe naive, we've paid over the odds for it - a rental that's hired for 2/3 days at a time wouldn't have been be treated as carefully as a car that is one's own.

I'm not the type of person to jump on the compensation bandwagon, in fact I even hate the word, but I feel like we've been genuinely misled about the vehicle's history. I'm not sure many people would knowingly purchase a former Hertz/Avis/Europcar/etc vehicle.

If you specifically didn’t want an ex rental car you should have done your homework before buying.