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Lumo App
TBeckett100
Posts: 4,732 Forumite
in Energy
Guys,
Just a word of warning.
Last year I used the Lumo App to compare energy as it offered cashback by Quidco.
Several months later, they appear to have taken my bank details I used to set up the DD for the new energy provider and took £51 from my account.
No warning, nothing. It’s inexplicable.
If you have used them, may be worth keeping an eye on any direct debits they are setting up.
Just a word of warning.
Last year I used the Lumo App to compare energy as it offered cashback by Quidco.
Several months later, they appear to have taken my bank details I used to set up the DD for the new energy provider and took £51 from my account.
No warning, nothing. It’s inexplicable.
If you have used them, may be worth keeping an eye on any direct debits they are setting up.
0
Comments
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I assume that you will be using the DD Guarantee to get your money back?This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com0
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