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Appeal rejected, go to IAS appeal next ?

Hi

I have read the sticky article and appealed to the company (VCS) first and was rejected as expected. They say I need to appeal to IAS next, is this worth doing ? are there templates for that anywhere ? I can't find anything on the sticky about this ? the info goes from the first appeal to the company, straight to the claim as far as I can see.

Many thanks for help
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Comments

  • Redx
    Redx Posts: 38,084 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    you wont find any info on this because it is NOT recommended

    my advice, IGNORE unless you get a formal LBC or an MCOL within 6 years

    IGNORE any debt collector letters
  • Redx
    Redx Posts: 38,084 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    that NEWBIES thread you claim to have read says this , and I quote

    The 'IAS' offered by IPC companies is considered far worse than POPLA.

    It is named and shamed on forum posts regularly as a 'kangaroo court' because even a strong appeal loses in almost every case. The IAS favours the parking firms and expects a mountain of evidence from the appellant. Do not use mitigating circumstances.

    HO87 explains the problems with the IAS anonymous and apparently unaccountable appeals system here:

    https://forums.moneysavingexpert.com/discussion/comment/67067144#Comment_67067144

    and this is typical thread where we've discussed the issue; all agree it appears to be a 'kangaroo court':

    https://forums.moneysavingexpert.com/discussion/5149137

    Here I explain my reasons why I don't recommend trying the appeal at IAS stage, except in very rare cases where you have a slam-dunk winning point:

    https://forums.moneysavingexpert.com/discussion/comment/68548048#Comment_68548048

    However, if it's a lease/hire car and a NTK went to the hire firm first, you CAN potentially win at IAS by cribbing from this IAS win wording:

    https://forums.moneysavingexpert.com/discussion/comment/67815901#Comment_67815901

    DO NOT, REPEAT DO NOT PAY £15 FOR THE 'BINDING' IAS VERSION!

    Please don't start a thread asking if you should appeal to the IAS unless you have very rare circumstances that might make yours worth a try. The answer is NO, do not try IAS at all.

    Here Umkomaas explains your options:

    https://forums.moneysavingexpert.com/discussion/comment/69418259#Comment_69418259


    As always, DO NOT OVERLOOK THE POWER OF A COMPLAINT TO RETAILER/LANDOWNER ABOUT THESE SCUM FIRMS:

    https://forums.moneysavingexpert.com/discussion/4766249

    SO GET COMPLAINING, EVEN IF THE PCN WAS FROM MONTHS BEFORE.


    What will happen if I lose at POPLA or IAS?

    Nothing.

    It is not a reason to pay, even though the decision will tell you to! Discussed here and in other threads you can find by searching this forum for 'lost IAS' or similar keywords:

    https://forums.moneysavingexpert.com/discussion/5334100

    What happens would be:

    - you will most likely (unless it's a very litigious PPC) just get a series of hysterical 'pay up or else' debt collector letters, or maybe letters from the PPC themselves - see separate post about ignoring them, below. No need to panic.

    or

    - you might have to defend this if the PPC tries a small claim, and they might be buoyed by an IAS 'win' under their belt to brandish. If that happens, see post #2 above about beating a claim!

    Disputes have been raised with the DVLA and the CTSI regarding the IAS, 'kangaroo court' so it is perfectly legitimate to say that as a consumer you do not wish to use the IAS until the dispute is resolved and suggest an alternative ADR.

    So you could write like this poster has done - but don't expect it to stop the letter chain from daft debt collector teenagers in a call centre, who need to get a real job:

    https://forums.moneysavingexpert.com/discussion/comment/69450157#Comment_69450157



    What will happen if I do not bother with the IAS stage?

    Same as the advice for those who lose. Don't pay.

    Ignore debt collector letters as per post #4 of this advice thread - except to tell them in writing (keep proof of posting/emailing) if you move house, to make sure you never miss court papers a couple of years later.

    Come back and read post #2 if you get a small claim, which defendants coached here win 99% of the time.
    yet you still started a thread, where I gave you the condensed version of "dont bother"
  • Coupon-mad
    Coupon-mad Posts: 155,386 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 3 March 2018 at 12:03AM
    rob800 wrote: »
    Hi

    I have read the sticky article and appealed to the company (VCS) first and was rejected as expected. They say I need to appeal to IAS next, is this worth doing ? are there templates for that anywhere ? I can't find anything on the sticky about this ? the info goes from the first appeal to the company, straight to the claim as far as I can see.

    That's because we do NOT recommend wasting your time and getting despondent from a loss at the perceived (widely held) 'kangaroo court' of IAS. I do say quite clearly in the NEWBIES thread:
    Please don't start a thread asking if you should appeal to the IAS unless you have very rare circumstances that might make yours worth a try. The answer is NO, do not try IAS at all

    So no, this is NOT a step to take, no need for threads asking! Don't go there. You will lose.

    This thread from earlier covers another IPC firm, same advice applies to you:

    https://forums.moneysavingexpert.com/discussion/5803500

    Nothing else to say at this stage, unless you can get the charge cancelled by a retailer (if applicable to the site) come back when BW legal throw their weight around, or preferably stay on the forum and follow any VCS or Excel BW Legal cases, to be prepared for a claim, if they try.

    Search the forum for BW Legal and you will find loads, 99% win rate here.
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • waamo
    waamo Posts: 10,298 Forumite
    10,000 Posts Seventh Anniversary Name Dropper
    May I humbly suggest you haven't actually read the Newbies thread.
  • Quentin
    Quentin Posts: 40,405 Forumite
    You should keep everything in the one thread - starting a new thread at each stage means the background gets missed.


    (As well as unnecessarily cluttering up this busy forum!)
  • rob800
    rob800 Posts: 27 Forumite
    Thanks, I hadn't seen the advice further down the newbie sticky, the layout confused me a bit :-) thanks for the advice. So basically there isn't any real appeal process for VCS, as their process and the IAS are a joke ?

    I am trying to get it cancelled with the retailer but no luck yet. Will see what comes through next.

    Thanks for help
  • The_Deep
    The_Deep Posts: 16,830 Forumite
    This is an entirely unregulated industry which is scamming the public with inflated claims for minor breaches of contracts for alleged parking offences.

    Parking Eye, Smart and a smaller company have already been named and shamed, as has Gladstones Solicitors, and BW Legal, (who take hundreds of these cases to court, and nearly always lose), who have also been reported to the regulatory authority.

    The problem has become so rampant that MPs have agreed to enact a Bill to regulate these scammers. Watch the video of the Second Reading in the HofC recently.

    http://parliamentlive.tv/event/index/2f0384f2-eba5-4fff-ab07-cf24b6a22918?in=12:49:41

    and complain in the most robust terms to your MP. With a fair wind most of these companies may well be put out of business by Christmas
    You never know how far you can go until you go too far.
  • rob800
    rob800 Posts: 27 Forumite
    Hi


    I have now received a letter before claim from VCS. I didn't appeal to the waste of time IAS as recommended. Am I best going with the template from Daniel San with the pre-protocol info in it ?


    Also I suffer from anxiety and depression, which I am on medication for, if it worth me putting this in the letter and how the distress is causing my condition to worsen ?


    Thanks
  • The_Deep
    The_Deep Posts: 16,830 Forumite
    There is absolutely no need to worry about a court claim from a PPC, the very worst thing that could happen (if you do not punch the judge on the hooter of course), is that you have to pay the scammer about £200, but that rarely happens if we help you.

    This particular company does not do well in court.

    https://www.bing.com/search?q=VCS+lose+in+court&form=EDNTHT&mkt=en-gb&httpsmsn=1&refig=69ff130804644c518ee4215268e08cef&PC=ACTS&sp=-1&pq=vcs+lose+in+court&sc=2-17&qs=n&sk=&cvid=69ff130804644c518ee4215268e08cef
    You never know how far you can go until you go too far.
  • beamerguy
    beamerguy Posts: 17,587 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    The Deep ....

    That's a great link and I will post it in future on every
    VCS thread to help newbies not to worry
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