We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Fun n games with NatWest Switch

ixat
Posts: 42 Forumite
Applied for an account online and got an email telling me they needed more info and to phone. Did that and was told there was no record of my application so start again. Did that and started getting multiple forms leaflets and blurb....and, no surprise, 2 accounts, cards, PINs and user names.
Closed one (supposedly) but stuff keeps coming through the letter box.
Emails and texts telling me the switch is complete and went to pay a bill online. CAN'T, need to get a card reader OR use the mobile app. Installed the mobile app but wont let me make a payment until it's been installed for 72 hours. Tells me to use online banking.
NatWest? What a bunch of clowns! (No wonder they had that numpty Fred Goodwin as ringmaster).
Just need to be patient, wait for the switching bonus, and move on. I'll have earned the switching 'bonus'!
Maybe M&S next? I know MSE recommends HSBC etc but I had difficulty with the customer service mob's Scotch accents and they kept getting angry with me and blocking my account.
Everything will be great after Brexit.
:j
Closed one (supposedly) but stuff keeps coming through the letter box.
Emails and texts telling me the switch is complete and went to pay a bill online. CAN'T, need to get a card reader OR use the mobile app. Installed the mobile app but wont let me make a payment until it's been installed for 72 hours. Tells me to use online banking.
NatWest? What a bunch of clowns! (No wonder they had that numpty Fred Goodwin as ringmaster).
Just need to be patient, wait for the switching bonus, and move on. I'll have earned the switching 'bonus'!
Maybe M&S next? I know MSE recommends HSBC etc but I had difficulty with the customer service mob's Scotch accents and they kept getting angry with me and blocking my account.
Everything will be great after Brexit.
:j
0
Comments
-
You'd have thought that maybe others would have made reference to this Natwest switch offer and its issues on this forum by now....0
-
Probably no reports on this forum because everything went so well nothing much to say really.0
This discussion has been closed.
Confirm your email address to Create Threads and Reply

Categories
- All Categories
- 351.8K Banking & Borrowing
- 253.4K Reduce Debt & Boost Income
- 454K Spending & Discounts
- 244.7K Work, Benefits & Business
- 600.2K Mortgages, Homes & Bills
- 177.3K Life & Family
- 258.4K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.2K Discuss & Feedback
- 37.6K Read-Only Boards