The Forum is currently experiencing technical issues which the team are working to resolve. Thank you for your patience.

Lost property in rental car

Has anyone ever successfully retrieved a lot item in a hire vehicle?

My partner handed back his hire car after someone smashed into his, and forgot to take my brand new (and quite pricey) sunglasses out. I'd only taken the tag off and worn them the day before and put them back in the dust bag and box so they'll be very easy to sell/gift as they're basically brand new.

Regardless of Ts and Cs about lost property etc I can't believe companies can get away with out right theft! To say they didn't find them when the car is cleaned between customers is a lie.

As a side note - do I have any right to be furious with my partner?!

Thanks!
«13

Comments

  • System
    System Posts: 178,298 Community Admin
    10,000 Posts Photogenic Name Dropper
    Why are you saying that the company stole them? If they go missing it is more likely to be an individual than the company whether that be the employee doing the cleaning or the next person who hired it. If it has been handed back in a clean condition inside they won't have even done that and just given the outside a blast over so it is more likely to be the next person who hired the car.

    I doubt the hire company have an Ebay page where they flog all the booty they get from idiots who don't check their car over before handing it back.

    Maybe there's a lesson there about spending stupid money on sunglasses.....
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • n217970
    n217970 Posts: 338 Forumite
    Part of the Furniture Combo Breaker
    JayRo3 wrote: »
    As a side note - do I have any right to be furious with my partner?!

    Did he leave them in the car or you?

    Regards them going missing the kids that valet these cars get minimum wage - what they find left in the car is one of the "perks" of the job. I'm not saying its right, but its what happens.
  • AdrianC
    AdrianC Posts: 42,189 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper
    JayRo3 wrote: »
    As a side note - do I have any right to be furious with my partner?!
    Better targetted there than the hire company, I'd say. Or even at yourself for leaving your sunnies in a hire car that you knew was going back.

    I'm assuming they were tucked away somewhere in a storage compartment, rather than being sat somewhere immediately obvious? For all you know, the sunnies weren't noticed at the rental depot, and were still in the car when it was passed on to the next renter.
  • 19lottie82
    19lottie82 Posts: 6,028 Forumite
    Part of the Furniture Combo Breaker
    “Maybe there's a lesson there about spending stupid money on sunglasses.....”

    Oh !!!!!!, There’s always one, isn’t there?

    What a stupid and unhelpful comment.
  • caprikid1
    caprikid1 Posts: 2,405 Forumite
    Tenth Anniversary 1,000 Posts Name Dropper Combo Breaker
    When will people take responsibility for their own actions ?
  • JayRo3
    JayRo3 Posts: 7 Forumite
    edited 26 February 2018 at 6:05PM
    Tarambor wrote: »
    I doubt the hire company have an Ebay page where they flog all the booty they get from idiots who don't check their car over before handing it back.

    Maybe there's a lesson there about spending stupid money on sunglasses.....

    1. I don't live with my partner and he handed the car back at a date of his own choosing when I wasn't there. Less of the idiot please.

    2. Victim blaming? I don't think spending money on nice things means you deserve to lose them.

    By Martin Lewis' own rule of 'can you afford it / will you use it?' I could afford it three times and yes I would use it... your bitter comments aren't needed. (and not that I need to explain myself to you but I'd saved up for these, they were not a flippant purchase).


    It's not that I'm not taking responsibility for my actions, yes I left them in the car hidden because obviously I didn't want the car broken in to, but my partner handed the car back, not me, and I wasn't there when he did.


    *Edit* I knew people who used to work for Argos who would steal and put things on Ebay, so instead of victim blaming perhaps direct your vitriol at the potential thieves (be it the company employee or next customer). Making a silly mistake doesn't make it OK for people to take something that doesn't belong to them.
  • TonyMMM
    TonyMMM Posts: 3,420 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    JayRo3 wrote: »
    To say they didn't find them when the car is cleaned between customers is a lie.
    !

    You would need some evidence of that, not just as assumption that they must have found them.
    JayRo3 wrote: »
    As a side note - do I have any right to be furious with my partner?!
    !

    Depends if your partner was aware that the glasses were still in the vehicle !
  • pramsay13
    pramsay13 Posts: 2,114 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Are they worth enough to make a claim on your house insurance?
  • JayRo3 wrote: »
    As a side note - do I have any right to be furious with my partner?
    If he sold the sunglasses, yes...
  • Mercdriver
    Mercdriver Posts: 3,898 Forumite
    Fifth Anniversary 1,000 Posts Name Dropper
    JayRo3 wrote: »
    Regardless of Ts and Cs about lost property etc I can't believe companies can get away with out right theft! To say they didn't find them when the car is cleaned between customers is a lie.

    As a side note - do I have any right to be furious with my partner?!

    Thanks!

    You have a right to grow up and take responsibility for your own actions. Be careful with accusations, they h ave a nasty knack of biting you on the !!!!.
    n217970 wrote: »
    Did he leave them in the car or you?

    Regards them going missing the kids that valet these cars get minimum wage - what they find left in the car is one of the "perks" of the job. I'm not saying its right, but its what happens.

    rather a bold assumption to make. Do you know for a fact that all the kids that valet the cars steal whatever is left in the car? Or are you being as libellous as the OP?
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350K Banking & Borrowing
  • 252.7K Reduce Debt & Boost Income
  • 453.1K Spending & Discounts
  • 242.9K Work, Benefits & Business
  • 619.8K Mortgages, Homes & Bills
  • 176.4K Life & Family
  • 255.9K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 15.1K Coronavirus Support Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.