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Future Energy Credit Returns

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bigfer
bigfer Posts: 321 Forumite
Part of the Furniture 100 Posts Name Dropper Combo Breaker
in Energy
I am owed £259.19 from overpayments to Future Energy. I changed energy supplier before they folded. I have been told that the Green Star Energy, who took over the FE accounts will fulfill this. Has anyone in a similar situation had monies replayed yet?


Many thanks

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  • System
    System Posts: 178,331 Community Admin
    10,000 Posts Photogenic Name Dropper
    It will take time. I was faced with a similar situation when GBEnergy went bust. It took about 3 months to get my credit back. The new supplier will be focusing on current customers before it looks at other issues. They also have to agree with Ofgem a sum of money to cover the repayment of credits via the Consumer Levy.
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
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