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Liebherr freezer - malfunction

Lotak
Lotak Posts: 97 Forumite
Ninth Anniversary 10 Posts
edited 24 February 2018 at 7:19PM in In my home (includes DIY) MoneySaving
Hi all,

We have a Liebherr freezer (SIGN3556 / 7086548-00)and have only had it for 2 to 3 months.
It has decided to stop working.

The display screen just flashes with two horizontal lines and the alarm icon shows. This means that the temperature is above freezing.
We're not entirely sure what caused this and can see no signs of anything that would indicate a problem (no frost etc...)

Any ideas?
Current Debt (excluding mortgage) - £7,020
Reducing £450/ month.

Comments

  • hc25036
    hc25036 Posts: 387 Forumite
    Give Liebherr a call - they were incredibly helpful when I had a problem with a fridge/freezer
  • Ganga
    Ganga Posts: 4,253 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Lotak wrote: »
    Hi all,

    We have a Liebherr freezer (SIGN3556 / 7086548-00)and have only had it for 2 to 3 months.
    It has decided to stop working.

    The display screen just flashes with two horizontal lines and the alarm icon shows. This means that the temperature is above freezing.
    We're not entirely sure what caused this and can see no signs of anything that would indicate a problem (no frost etc...)

    Any ideas?

    Is it not under warranty?
  • Lotak
    Lotak Posts: 97 Forumite
    Ninth Anniversary 10 Posts
    Warranty or not, its 2 months old so if it breaks down for no reason, I believe that it means I'd be entitled to an exchange / refund.

    In any case, we did what we should have done the first time - turn it off by the mains, leave it a while and turn it back on and it seemed to have done the trick.

    Wife is gonna call them today to see what may have caused it. We still see no reason why it should have happened and we lost some food (not a lot thankfully).
    Current Debt (excluding mortgage) - £7,020
    Reducing £450/ month.
  • EssexExile
    EssexExile Posts: 6,533 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Lotak wrote: »
    Wife is gonna call them today to see what may have caused it. We still see no reason why it should have happened ...
    Things go wrong, even with Leibherr who are the best for refrigeration.
    Tall, dark & handsome. Well two out of three ain't bad.
This discussion has been closed.
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