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Help!! Discovered "dormant" account £1800 charges

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  • goldiegrey
    goldiegrey Posts: 1 Newbie
    hi there - the same thing happened to me just this week! moved from Barclays over ten years ago to lloyds tsb - they said they would handle all the direct debits that needed to be moved - so we let them do that - and assumed Barclays was closed and done and dusted. had no correspondence from them for roughly 13 years - until this week when! Have raised it as a complaint - waiting to hear from them.
  • mgdavid
    mgdavid Posts: 6,710 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    goldiegrey wrote: »
    hi there - the same thing happened to me just this week! ........

    and assumed Barclays was closed .........

    surely you've heard of the saying 'never assume'?
    The questions that get the best answers are the questions that give most detail....
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