debit card success!

dankes

Hi

Just thought I'd let you all know I finally had some success with getting a debit card from Nationwide. They rejected my original request a few months ago because of my credit rating.

I didn't get around to writing them a letter until last week. I basically pointed out that I'd been with them for over 15 years and had never been overdrawn. And all my wages were paid into their account. I sent the letter to the person who had rejected my original request, her boss, the general customer services manager and a person from Nationwide who had been quoted in the press a few times.

They called me two days later and originally said that my credit rating still meant there was nothing they could do - ie, 'computer says no' - and my branch would appeal on my behalf because my account behaviour was very good. Then got a call the next day saying my account had been upgraded. My card will arrive next week.:beer:

I'm only sharing this tale in detail because it might help anyone else who has been rejected. Appealing may help.

D x

dalliance

Glad you were successful but, jeez, what a carry on.

I asked the forum about this a couple of days ago as I was considering switching to Nationwide's current account. I can't understand what the big deal is about a debit card. Aren't they for accessing your own money? They don't give credit as such. I've not come across this with other current accountsand freely admit I'm bewildered.

iwanttoberich

Congratulations! :beer: Persistency certainly does pay off. We all shouldn't just let a computer decide what we can and cannot have.