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Popla Appeal Rejected

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I received two parking charges from Smart Parking within a few days due to an administrative error. I use the app to pay as it is safer to use when shopping with two young children. Unfortunately, I forgot that I had changed my car two months previously and didn't update the app with my new registration details. I appealed to Popla as I had paid for my parking spaces but with my old car details. This has been rejected but I feel really aggrieved as I had paid on both occasions. Can anyone suggest what I do next?

Comments

  • MEM62
    MEM62 Posts: 5,316 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Mitigation rarely works. The parking company will argue that you did not pay to park your new car - you paid to park the old one. Someone with better knowledge that I will no doubt come along but I think you will have to just suck it up and pay.
  • DoaM
    DoaM Posts: 11,863 Forumite
    10,000 Posts Fifth Anniversary Name Dropper Photogenic
    edited 19 February 2018 at 3:58PM
    PM a board guide and ask for this to be moved to the parking sub-forum. In the meantime read the NEWBIES guide there.
  • pogofish
    pogofish Posts: 10,853 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    OP previously hijacked a thread in the parking forum, so they know where it is.
This discussion has been closed.
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