More G24 Breach of Contract letters in Scotland

pearlsofwisdom

New thread requested - here goes:


I got an invoice from G24 on 17/08/2017 for the very same B&M car park (£90) in Falkirk that has been previously discussed. I read a lot of the thread then and kept, but didn't respond to it. I'm the registered keeper.

I received a 2nd letter (final notice) from G24 in October and just the other week got one from Debt Recovery Plus Ltd (DRP) from one Jennifer Jordon (£150 now) with the much quoted line: 'In certain circumstances, liability can be transferred to the registered keeper.'

So I think it's fair to say that G24 and whomever they get to act on their behalf are not being held to account by DVLA for still sending letters out that aren't accurate.

For those that haven't read other threads on this subject, My understanding of what's been said so far is this... the law is different in Scotland. The most G24 can legally do, is invite a registered keeper to share with them who the driver was. The registered keeper is not legally obliged, under Scottish Law, to provide any details of who was driving the car and that the registered keeper should not reply in any way to the letters they receive from G24 or the sub-contracted companies who write chasing the registered keeper for money.

I'm up for getting on to DVLA if the experts on this forum think I should. If anyone has already written to them and wants to share how they worded the e-mail, we can all use it and the e-mail address of anyone in particular that's on the hook for this particular problem (that's been shared on the other thread; apologies for asking for it again).

As I see it, the DVLA needs to add some steps to their process of issuing keeper details to parking operators, that being "where did the alleged breach of contract take place?" and make the response a dropdown box (assuming this is all done online) - as soon as they pick 'Scotland' the request should be automatically refused. (I'm probably living in a dream world, but it doesn't seem unreasonable to me, for DVLA to do this as it would save them from being bombarded with e-mails about this (I'm hoping anyone who has received a lovely letter, at any car park in Scotland, where cowboy parking companies operate, will jump on this particular bandwagon and hold DVLA to account for the part they play.

The letters received so far: hxxps://xxx.dropbox.com/s/e7sw007ad4qvnnh/G24_DRP_ltrs_Redacted.pdf?dl=0

I've made a request on hxxps://xxx.whatdotheyknow.com/ for a FOI to the DVLA using the questions suggested on another post and added a bit myself.

To the knowledgeable people who have supported other threads of the same nature, please can you tweak my link urls (ooh err) and... I would like to know if at any point, I should correspond with G24 or DRP and if yes, what I should say? For now, I'm sitting tight and saying nothing to either of them and have no plans to break the silence unless well advised.

pogofish

Was the Scotland-specific advice in the Newbies Sticky not clear enough? Also the DRP-specific advice in post four is good for both sides of the border.

beamerguy

pearlsofwisdom

You seem to be aware about Scotland, good for you

Are you aware that one of your MP's, Murdo Fraser, has proposed
a new bill whereby the keeper would be liable for parking
tickets. ????

We do not yet know the outcome but if it goes the Murdo way,
you guys in Scotland will be in trouble.
The Scots should rise up against Murdo or vote him out

G24 are just vagrant scammers who in Scotland know they
waste their time.

DRP all over the UK are the biggest timewasters, they lie
and they spout so much rubbish it would fill a land tip

JUST IGNORE THE DRP IDIOTS

No point in talking to G24, they are brain dead, their
sole purpose in life is to extort money

Yes, the DVLA giving out personal data to scammers has to
be stopped and why not, the DVLA claim they lose money
providing these scammers with data.
Not very clever for a government dept to lose money
when the government cannot afford social care.

Someone is taking a cut ?????

So, do not name the driver in Scotland and let these
complete idiot scammers work it out for themselves

Just remember that DRP tell lies and is a rogue trader

KeithP

https://www.dropbox.com/s/e7sw007ad4qvnnh/G24_DRP_ltrs_Redacted.pdf?dl=0

You might want to remove your unique reference number from the body of DRP's letter.

Fruitcake

The DVLA will respond to a parking scammer's request. Unfortunately it is allowed. Fortunately you don't have to respond to it as the keeper is not liable in Scotland. Well, not unless Murdo Traitor has his wicked way.

pearlsofwisdom

pogofish wrote: »

Was the Scotland-specific advice in the Newbies Sticky not clear enough? Also the DRP-specific advice in post four is good for both sides of the border.

No need to be sarcastic. I offered to create a new thread if it was bad form to post my experience in the other thread about the same car park being discussed and it was suggested by a regular that that was the right thing to do.


My view is that we don't need to have more than one post on the exact same subject and we could all give and receive advice on the same one, but hey, I'm a newbie, what I think doesn't matter, right!


Any way, when I get time, I'll find the newbie info you mention and see what it says. Please don't reply if you've nothing kind or helpful to say. I don't believe that's in the spirit of the forum in general.

pearlsofwisdom

KeithP wrote: »

You might want to remove your unique reference number from the body of DRP's letter.

Thank you - good catch - I've redacted it.

Fruitcake

pearlsofwisdom wrote: »

No need to be sarcastic. I offered to create a new thread if it was bad form to post my experience in the other thread about the same car park being discussed and it was suggested by a regular that that was the right thing to do.


My view is that we don't need to have more than one post on the exact same subject and we could all give and receive advice on the same one, but hey, I'm a newbie, what I think doesn't matter, right!


Any way, when I get time, I'll find the newbie info you mention and see what it says. Please don't reply if you've nothing kind or helpful to say. I don't believe that's in the spirit of the forum in general.

Each poster needs their own thread if they want bespoke help. More than one poster asking questions on someone else's thread is confusing and may end up with the wrong information being given to the wrong person.

Everyone is asked to read the NEWBIES before starting their own thread, and asked only to start a new thread if their questions aren't answered by the NEWBIES, or if there is something specific in the NEWBIES they don't understand,

The NEWBIES specifically covers Scotland, and your situation. Namely, complain to the landowner and ignore the PPC. It also asks everyone to complain to their MP.

You appear to have missed all this, hence the comments from the much respected and experienced pogofish.

Would you rather have the wrong advice wrapped up in a nice way, or the correct advice delivered in an informative way, if somewhat blunt manner?

pearlsofwisdom

beamerguy wrote: »

pearlsofwisdom

You seem to be aware about Scotland, good for you

Are you aware that one of your MP's, Murdo Fraser, has proposed
a new bill whereby the keeper would be liable for parking
tickets. ????

We do not yet know the outcome but if it goes the Murdo way,
you guys in Scotland will be in trouble.
The Scots should rise up against Murdo or vote him out

G24 are just vagrant scammers who in Scotland know they
waste their time.

DRP all over the UK are the biggest timewasters, they lie
and they spout so much rubbish it would fill a land tip

beamerguy wrote: »

JUST IGNORE THE DRP IDIOTS

No point in talking to G24, they are brain dead, their
sole purpose in life is to extort money

Yes, the DVLA giving out personal data to scammers has to
be stopped and why not, the DVLA claim they lose money
providing these scammers with data.
Not very clever for a government dept to lose money
when the government cannot afford social care.

Someone is taking a cut ?????

So, do not name the driver in Scotland and let these
complete idiot scammers work it out for themselves

Just remember that DRP tell lies and is a rogue trader

I thought it was some English chap who was proposing the bill, but in any case, if Scottish MPs are going to wade in, then it would be nice if they came up with a better proposal than just asking these disgusting companies to put signs in better places oh and capping the 'fine'. According to Murdo it's mainly the elderly that are having issues with these operators. Is he for real!?! I am going to write to my local MP and see where he stands on this bill. Good shout.
I think they ought to be using barriers at the entrance and exit. It's a tried and tested method. When you get a ticket issued, you know you've got to do something with it; you know you will need to go to a machine to pay, or pay on exit - we're not idiots. We're just not giraffes with magnifying glasses who can read ill-placed and illegible signage.


I'm going to read the newbie information too

pogofish

pearlsofwisdom wrote: »

Any way, when I get time, I'll find the newbie info you mention and see what it says. Please don't reply if you've nothing kind or helpful to say. I don't believe that's in the spirit of the forum in general.

Info on the purpose and location of Stickies - why you should read them first, before posting in any forum was something you clearly confirmed you had read and understood as part of your signup, so it should have been you very first post of call on this board. That's why is not in any way unreasonable or sarcastic to expect someone to have read them.

There is also a strong 'help people to help themselves' ethos on these boards and that's part of the reason stickies are there, Members often put a lot of work into them, so people can inform themselves and access info without needing to post repeatedly on basic/straightforward topics, which leaves the boards in a better position to help on the more difficult ones - and the situation for dealing with with PPCs in Scotland is indeed straightforward.

I agree, Scotland and NI really only need one thread (each?) but with the inability of many posters to work out what side of the border they are on, it means we have to treat them all the same way, so people don't get missed/confused.

DoaM

pearlsofwisdom wrote: »

I thought it was some English chap who was proposing the bill

That's a different bill.

Murdo Fraser MSP (to make it clear it relates to a different parliament) is looking to introduce parking regulations in Scotland, and part of his proposal effectively makes Schedule 4 of POFA2012 applicable to Scotland - we don't want that at all!.

I've already completed his consultation form for his proposal and made this abundantly clear.