Package account claim

edited 30 November -1 at 1:00AM in Reclaim Bank & Credit Card Charges
2 replies 706 views
bunnymtgbunnymtg Forumite
53 Posts
Hi all

I had a packaged account with Halifax which I believe was misold. Attempt to claim the charges back. Hit a brick wall. Am being sent a letter explaining why and how I can complain to the FOS.

Has anyone done this and succeeded?



  • [Deleted User][Deleted User] Forumite
    0 Posts
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    MoneySaving Newbie
    bunnymtg wrote: »
    Has anyone done this and succeeded?
    Plenty have succeeded.

    Those whose complaints were upheld could demonstrate that they neither used nor needed the benefits of the paid account and that they were effectively paying for nothing.

    Did you demonstrate this yourself? Why then was your complaint declined?
  • dunstonhdunstonh Forumite
    106.7K Posts
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    Has anyone done this and succeeded?

    its about 1 in 10 that succeed with the FOS.

    You dont mention your reason for complaint or the reason you were rejected. So, its hard to put any context on your potential for success vs others.
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
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